Implementing A Problem Based Learning/PBL Method to Improve Students’ Speaking Skill in In-Flight English Class

Laksmy A. Kusumoriny, Setiana Sri Wahyuni Sitepu


This study purposes to find out the development of learners’ speaking skill after implementing Problem-Based Learning for the INITIAL flight attendant learners in Garuda Indonesia Training Center, Cengkareng Jakarta Barat. Whereas speaking skill is the most needed skill in Inflight English, therefore it is challenging to find out the most effective technique to improve it. PBL proposed by Barrow (1996) becomes the preference to be implemented. Barrow’s seven steps are then used as steps in implementing the PBL: defining problems, working in a small group, analyzing the problems, doing the brain storming, learning independently and practicing the dialogue regularly. Problems which are consider as the trigger of learning are gathered by interviewing the senior Garuda Indonesia flight attendants. The sample was selected by using simple random sampling and 24 initial flight attendant learners were chosen as the sample. The data were collected from the interviews and observations then analyzed using qualitative data analysis. The result shows that learners’ speaking skills related to conceptual, lexical, syntactical, phonological, politeness and body language, had improved significantly, especially in the term of syntactical. Therefore, it can be concluded that learners’ speaking skills improve significantly after implementing the PBL or we may says that PBL might support the existing theory on teaching speaking for English for in-flight context.


In-flight English; Problem-based Learning; Initial Flight Attendant Students

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