MAULANA, Dimas; SULISTYAWATI, Lisa. Analisa Peningkatan Kualitas Pelayanan Terhadap Kepuasan Konsumen Dengan Metode Importance Performance Analysis (IPA) dan Potential Gain In Customer Value (PGCV) (Studi Pada Burger Garage Pandaan). Jurnal Disrupsi Bisnis, [S. l.], v. 4, n. 6, p. 511–519, 2021. DOI: 10.32493/drb.v4i6.14527. Disponível em: https://openjournal.unpam.ac.id/index.php/DRB/article/view/14527. Acesso em: 22 dec. 2024.