SURASNI, Surasni. PENGARUH KETERAMPILAN MANAJERIAL, KOMUNIKASI INTERPERSONAL DAN BUDAYA MUTU TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR. JIMF (Jurnal Ilmiah Manajemen Forkamma), [S. l.], v. 1, n. 3, 2018. DOI: 10.32493/frkm.v1i3.2547. Disponível em: https://openjournal.unpam.ac.id/index.php/FRKM/article/view/2547. Acesso em: 4 oct. 2026.