Syahputro, Pringgo, et al. “Antecedents of Customer Loyalty Using Social Exchange Theory in Building Customer Loyalty in the Coffee Shops”. JIMF (Jurnal Ilmiah Manajemen Forkamma), vol. 5, no. 3, July 2022, p. 286 – 297, doi:10.32493/frkm.v5i3.22361.