FAUZIAH, Nur Aini; SOEBIANTORO, Ugy. Pengaruh E - Service Quality terhadap E-Loyalty Tiket di Aplikasi Access by KAI Dengan E-Satisfaction Sebagai Variabel Intervening. INOVASI, [S. l.], v. 11, n. 1, p. 215–224, 2024. DOI: 10.32493/Inovasi.v11i1.p215-224.40443. Disponível em: https://openjournal.unpam.ac.id/index.php/Inovasi/article/view/40443. Acesso em: 13 nov. 2024.