SUKARJONO, Edi. ANALISIS PENGARUH RELIABILITAS PELAYANAN, RESPONSIVITAS PETUGAS, DAN INTENSITAS EMPATI PETUGAS TERHADAP KEPUASAN NASABAH. INOVASI, [S. l.], v. 1, n. 1, 2018. DOI: 10.32493/Inovasi.v1i1.p%p.1023. Disponível em: https://openjournal.unpam.ac.id/index.php/Inovasi/article/view/1023. Acesso em: 23 dec. 2024.