PRAKOSO, Hamdi Adityo; RACHMAT, Basuki. Analisis Pengaruh Antesenden Kepuasan Pelanggan dan Implikasinya Terhadap Loyalitas Pelanggan (Pada Nasabah Bank Jatim Cabang Bangkalan). Jurnal Ekonomi Efektif, [S. l.], v. 5, n. 4, p. 659–672, 2023. DOI: 10.32493/JEE.v5i4.31442. Disponível em: https://openjournal.unpam.ac.id/index.php/JEE/article/view/31442. Acesso em: 22 nov. 2024.