NOVIANTO, Reza; SUPIANDI , Gojali. Pengaruh Kualitas Pelayanan dan Fasilitas terhadap Kepuasan Pelanggan Aston Pluit Hotel Jakarta. Jurnal Ilmiah Swara MaNajemen (Swara Mahasiswa Manajemen), [S. l.], v. 5, n. 2, p. 266–276, 2025. DOI: 10.32493/jism.v5i2.48943. Disponível em: https://openjournal.unpam.ac.id/index.php/JISM/article/view/48943. Acesso em: 23 dec. 2025.