Kartika ID, Hardika, Baskara DS. Excellent Service with the 3A Concept (Attitude, Attention, Action) at LPPP State University of Malang. jenius. jurnal. ilm. manaj. sumberd. mns. [Internet]. 2024 Jul. 31 [cited 2026 Mar. 15];7(3):587-96. Available from: https://openjournal.unpam.ac.id/index.php/JJSDM/article/view/41921