SETIAWAN, Dwiky; SAPUTRO, Dede Eko. Rancang Bangun Sistem Helpdesk Otomatis Berbasis Web dengan Integrasi Natural Language Processing. Journal of Artificial Intelligence and Innovative Applications (JOAIIA), [S. l.], v. 7, n. 3, p. 579–587, 2026. Disponível em: https://openjournal.unpam.ac.id/index.php/JOAIIA/article/view/59378. Acesso em: 14 aug. 2026.