Evaluation of Government Agency Websites under the 2017 KOMINFO Regulation Implementation of Government Agency Portals and Sites
DOI:
https://doi.org/10.32493/jtsi.v7i2.39388Keywords:
Evaluation; Government; KOMINFO; PUPR; WebsiteAbstract
The Public Works and Spatial Planning Office of Indragiri Hulu Regency (Dinas PUPR INHU) has the responsibility of formulating, stipulating, and implementing policies related to technical guidance and supervision of the implementation of affairs related to the Ministry of Public Works and Public Housing. The PUPR INHU Office also develops a website to improve the effectiveness of public services, provide relevant information, and publish documents related to the duties and functions of the PUPR Indragiri Hulu Office which are in the process of realization. However, the website tends to be poorly managed because there are still some features that cannot be controlled, the information provided is not realtime, and there have been errors or failures in accessing the site. The purpose of this research is to evaluate the INHU PUPR Office website based on the provisions contained in the Regulation of the Minister of Communication and Information of the Republic of Indonesia of 2017 concerning the Implementation of Government Agency Portals and Websites. The evaluation aims to provide guidelines for organizing Government portals and websites. Based on the results of testing conducted with 11 test criteria on the INHU PUPR Office website, the test results with an overall score weight of 73.8% indicate that the INHU PUPR Office website is of Quite Quality.
References
Bernik, M. (2019). Analisis Kualitas Pelayanan Untuk Meningkatkan Kepuasan Konsumen: Studi Kasus Gold’s Gym Bandung. Jurnal Manajemen Teori Dan Terapan, 12(3), 220–238.
Cheisviyanny, C., Helmy, H., & Dwita, S. (2018). Analisis Kualitas Website Pemerintah Daerah Kabupaten/Kota Di Provinsi Sumatera Barat. Simposium Nasional Keuangan Negara, 3, 1087–1104.
DPUPR. (2023). Website Resmi Dinas Pekerjaan Umum dan Penataan Ruang Kabupaten Indragiri Hulu. In DPUPR INHUKAB. http://www.dpupr.inhukab.go.id/
H, N. A., Zainal, R. I., & Afriyudi. (2019). Evaluasi Website Pemerintah Kota Prabumulih Melalui Pendekatan Website Usability Evaluation (WEBUSE). Jurnal Ilmiah Betrik, 10(01), 1–6.
Harahap, N. A. (2022). Implementasi Permenkominfo Tahun 2016 Tentang Penyelenggaraan Portal Dan Situs Web Badan Pemerintah Di Biro Administrasi Pimpinan Sekretariat Daerah Provinsi Sumatera Utara. Universitas Medan Area. Hal 1-75.
Isni, A. R. (2018). Analisis Kualitas Website Pemerintah Daerah pada Kabupaten Se-Sumatera Barat. Universitas Negeri Padang. Hal. 2-14.
Johandi, D., Kambey, F., & Sitokdana, M. (2020). Evaluasi Kualitas Informasi Situs Web Pemerintah Kota Bitung. Seminar Nasional Teknologi Komputer & Sains (SAINTEKS), 10, 7–12.
Kusworo, L., & Handayanto, A. (2019). Sistem Informasi Lomba Aplikasi Mobile Kihajar Berbasis Website Pada Balai Pengembangan Multimedia Pendidikan Dan Kebudayaan. Science And Engineering National Seminar 4 (SENS 4), 4(Sens 4), 373–379.
Nugroho Hadi. (2022). Evalution Of Website Management In Center Of Fish-Ery Research At 2021. Jurnal Pari, 8(2), 99–110.
Nurhaida, I., Muludi, K., Djuadji, N., & S.Djauharie, A. (2016). Evaluasi Website Satuan Kerja Pemerintah Daerah (SKPD) Propinsi Lampung Dalam Rangka Implementasi E-Government. Prosiding Seminar Nasional Komunikasi, Ponorogo: 09 April 2016. Hal. 298–319.
Nursifa, A. (2023). Evaluasi Website Pemerintah Daerah Kabupaten Natuna Menggunakan Metode Usability Testing. IPDN.
PERMENKOMINFO. (2017). Peraturan Menteri Komunikasi Dan Informatika Republik Indonesia Nomor Tahun 2017 Tentang Penyelenggaraan Portal Dan Situs Web Badan Pemerintahan. In Peraturan Menteri Komunikasi Dan Informatika Republik Indonesia Nomor Tahun 2017.
Prastiwi, N. A., Kholil, S., & Sumanti, S. T. (2022). Pengelolaan Website Dinas Komunikasi Dan Informatika Kabupaten Asahan Sebagai Akses Informasi Publik. SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 1(11), 2605–2614.
Purnamasari, S. D., & Syakti, F. (2020). Implementasi Usability Testing dalam Evaluasi Website Sekolah. Jurnal Sisfokom (Sistem Informasi Dan Komputer), 9(3), 420–426. https://doi.org/10.32736/sisfokom.v9i3.1000
Sundari, E. (2017). Analisis Evaluasi Kualitas Website Sistem Pelayanan Pelanggan Pada PT. PLN (PERSERO) Rayon Rivai Area Palembang Menggunakan Metode Webqual (Web Quality). Universitas Islam Negeri Raden Fatah. Hal. 7-14.
Undang-Undang Republik Indonesia Nomor 14 Tahun 2008. (2008). Undang-Undang Republik Indonesia Nomor 14 Tahun 2008 Tentang Keterbukaan Informasi Publik. In Undang-undang Nomor 14 Tahun 2008.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Olpis Fahrianda, Angraini Angraini, M. Luthfi Hamzah, Eki Saputra
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
Jurnal Teknologi Sistem Informasi dan Aplikasi have CC BY-NC or an equivalent license as the optimal license for the publication, distribution, use, and reuse of scholarly work.
In developing strategy and setting priorities, Jurnal Teknologi Sistem Informasi dan Aplikasi recognize that free access is better than priced access, libre access is better than free access, and libre under CC BY-NC or the equivalent is better than libre under more restrictive open licenses. We should achieve what we can when we can. We should not delay achieving free in order to achieve libre, and we should not stop with free when we can achieve libre.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) License
YOU ARE FREE TO:
- Share - copy and redistribute the material in any medium or format
- Adapt - remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms