Basri, Hasan, et al. “Enhancing Usability Testing Through Sentiment Analysis: A Comparative Study Using SVM, Naive Bayes, Decision Trees and Random Forest”. Jurnal Teknologi Sistem Informasi Dan Aplikasi, vol. 7, no. 4, Oct. 2024, pp. 1603-10, doi:10.32493/jtsi.v7i4.45117.