MANURUNG, Elza. Analisis Kualitas Pelayanan Dan Tingkat Kepuasan Nasabah Pt Bank Central Asia Tbk. Prosiding Seminar Nasional Manajemen, [S. l.], v. 2, n. 1, p. 43–46, 2023. Disponível em: https://openjournal.unpam.ac.id/index.php/PSM/article/view/27635. Acesso em: 12 dec. 2024.