FAHRI, Aidie Fahri; WIDIA ASTUTI. PERAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DALAM MENINGKATKAN RETENSI PELANGGAN. Prosiding Seminar Nasional Manajemen, [S. l.], v. 5, n. 3, p. 530–536, 2026. Disponível em: https://openjournal.unpam.ac.id/index.php/PSM/article/view/63447. Acesso em: 7 aug. 2026.