Piartrini, Putu Saroyini. “DETERMINANT OF COFFE SHOP SERVICE QUALITY IN THE NEW NORMAL ERA, EMPIRICAL EVIDENCE FROM DENPASAR CITY”. Jurnal Sekretari Universitas Pamulang, vol. 8, no. 2, Sept. 2021, pp. 127-44, doi:10.32493/skr.v8i2.12964.