EMPLOYEES’ EXPERIENCES IN DEALING WITH LONG WORKING HOURS AT MIXUE PAMULANG, SOUTH TANGERANG
Keywords:
Long working hours, Employee experience, Work stress, Time management, and Work well-beingAbstract
The phenomenon of long working hours has become a relevant issue in various industrial sectors, including the fast food and beverage industry such as Mixue (Wong & Giuffrida, 2020). This study aims to explore the subjective experiences of Mixue employees in dealing with long working hours, including challenges, coping strategies, and impacts on their well-being (Spector, 2019). The method used is a qualitative approach with in-depth interviews with a number of Mixue employees (Creswell & Poth, 2018). The results of the study show that even though long working hours cause fatigue and stress, employees still try to maintain their motivation and performance through social support from coworkers and responsive management (Uchino, 2018). However, there is a need for improvement in work schedule arrangements and the provision of adequate rest time so that a balance between work and personal life can be maintained (Wong & Giuffrida, 2020). These findings are expected to be taken into consideration by companies in designing more humane and sustainable work policies.
