PENGARUH WORK SOCIAL SUPPORT TERHADAP CAREER SATISFACTION DENGAN CAREER ADAPTABILITY SEBAGAI VARIABEL MEDIASI PADA KARYAWAN BPJS KESEHATAN

Authors

  • Yoshua Yoshua Unika Atma Jaya
  • Yohanes Arianto Budi Nugroho Unika Atma Jaya

DOI:

https://doi.org/10.32493/jk.v8i2.y2020.p82-91

Keywords:

Work Social Support, Career Adaptability, Career Satisfaction

Abstract

Penelitian ini bertujuan untuk membuktikan apakah terdapat pengaruh dari work social support terhadap career satisfaction yang dimediasi oleh variabel career adaptability. Penelitian ini dilakukan di Kantor Pusat BPJS Kesehatan terhadap seluruh karyawan.
Penelitian ini menggunakan 170 responden sebagai sampel. Pengolahan data dilakukan secara terpisah terhadap responden laki – laki dan perempuan. Pengolahan data dilakukan dengan menggunakan software SPSS v22 dan macro Hayes PROCESS v3.
Dari hasil penelitian diketahui bahwa terdapat pengaruh yang positif dan signifikan antara work social support terhadap career adaptability, baik pada responden yang berjenis kelamin laki–laki maupun perempuan. Career adaptability menunjukkan pengaruh yang positif dan signifikan terhadap career satisfaction, baik pada responden laki-laki maupun perempuan. Work social support menunjukkan pengaruh yang positif dan signifikan terhadap career satisfaction, baik pada responden laki-laki maupun perempuan. Dan hasil penelitian juga menunjukkan bahwa career adaptability memediasi pengaruh antara work social support terhadap career satisfaction, baik pada responden laki–laki maupun pada responden perempuan di BPJS Kesehatan.

References

Carlson, D. S. & Perrewé, P. L. (1999). The Role Of Social Support In The StressorStrain Relationship: An Examination Of Work-Family Conflict. Journal of

Management, 25(4), 513-540.

Chan, S. H. J., & Mai, X. (2015). The Relation Of Career Adaptability To Satisfaction

And Turnover Intentions. Journal of Vocational Behavior, 89, 130-139.

Creed, P. A., Fallon, T., & Hood, M. (2009). The Relationship Between Career

Adaptability,Person And Situation Variables, And Career Concerns In Young

Adults. Journal of Vocational Behavior, 74(2), 219-229.

Pool, D., Lorraine, & Qualter, P. (2013). Emotional Selfâ€Efficacy, Graduate

Employability, And Career Satisfaction: Testing The Associations. Australian

Journal of Psychology, 65(4), 214-223.

Greenberg, J. & Baron, R. A. (2008). Behavior in Organizations (9th ed.). New

Jersey: Pearson Education.

Guan, Y., Zhou, W., Ye, L., Jiang, P., & Zhou, Y. (2015). Perceived Organizational

Career

Management And Career Adaptability As Predictors Of Success And Turnover

Intention Among Chinese Employees. Journal of Vocational Behavior, 88,

-237.

Hirschi, A., Niles, S. G., & Akos, P. (2011). Engagement In Adolescent Career

Preparation: Social Support, Personality And The Development Of Choice

Decidedness And Congruence. Journal of Adolescence, 34(1), 173- 182.

Ito, J. K. & Brotheridge, C. M. (2005). Does Supporting Employees' Career

Adaptability Lead To Commitment, Turnover, Or Both?. Human Resource

Management, 44(1), 5-19.

Kang, H. J., Gatling, A., & Kim, J. (2015). The Impact Of Supervisory Support On

Organizational Commitment, Career Satisfaction, And Turnover Intention For

Hospitality Frontline Employees. Journal of Human Resources in Hospitality

& Tourism, 14(1), 68-89.

Karatepe, O. M. (2013). High-Performance Work Practices, Work Social Support And

Their Effects On Job Embeddedness And Turnover Intentions. International

Journal of Contemporary Hospitality Management, 25(6), 903-921.

Karatepe, O. M., & Uludag, O. (2008). Supervisor Support, Work-Family Conflict,

And Satisfaction Outcomes: An Empirical Study In The Hotel Industry. Journal

of Human Resources in Hospitality & Tourism, 7(2), 115-134.

Karatepe, O. M., & Olugbade, O. A. (2017). The Effects Of Work Social Support And

Career Adaptability On Career Satisfaction And Turnover Intentions. Journal of

Management & Organization, 23(3), 337-355.

Kianto, A. (2008). Development And Validation Of A Survey Instrument For Measuring

Organisational Renewal Capability. International Journal of Technology

Management, 42(1-2), 69-88.

Lane, R. S. (2004). The Influence Of Work Stress And Work Support On Burnout In Public

Hospital Nurses. Unpublished Doctoral Dissertation, Faculty of Education,

Queensland University of Technology, Australia.

Maggiori, C., Johnston, C. S., Krings, F., Massoudi, K., & Rossier, J. (2013). The

Role Of Career Adaptability And Work Conditions On General And Professional

Well- Being. Journal of Vocational Behavior, 83(3), 437- 449.

Martins, L.L., Eddleston, K.A., and Viega, J.F. (2002). Moderators Of The Relationship

Between

Work-Family Conflict And Career Satisfaction. Academy of Management Journal,

Vol. 45 No.2, pp.399-409.

Downloads

Published

2020-12-24

How to Cite

Yoshua, Y., & Nugroho, Y. A. B. (2020). PENGARUH WORK SOCIAL SUPPORT TERHADAP CAREER SATISFACTION DENGAN CAREER ADAPTABILITY SEBAGAI VARIABEL MEDIASI PADA KARYAWAN BPJS KESEHATAN. KREATIF : Jurnal Ilmiah Prodi Manajemen Universitas Pamulang, 8(2), 82–91. https://doi.org/10.32493/jk.v8i2.y2020.p82-91

Issue

Section

Articles