NOVIYANTI, Iis. PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN PADA PINJAMAN DANA TUNAI JAMINAN BPKB PT. FIF GROUP CABANG TANGERANG. JURNAL SeMaRaK, [S. l.], v. 1, n. 1, p. 83–91, 2018. DOI: 10.32493/smk.v1i1.1248. Disponível em: https://openjournal.unpam.ac.id/index.php/smk/article/view/1248. Acesso em: 13 nov. 2024.