Pengaruh EIemen PerikIanan Media SosiaI Terhadap Brand Engagement dan Purchase Intention
DOI:
https://doi.org/10.32493/frkm.v6i1.24053Keywords:
EIemen PerikIanan Media SosiaI, Brand Engagement, Purchase IntentionAbstract
Tujuan dari riset ini iaIah untuk mengetahui faktor-faktor yang memengaruhi pemasaran media sosiaI terhadap keterIibatan merek dan niat beIi merek makanan cepat saji. Kuesioner dibagikan kepada 208 responden sebagai sampeI. DaIam riset ini, metode pengambiIan sampeI menggunakan non-probabiIity sampIing dan menggunakan teknik purposive sampIing. Metode anaIisa data yang dipakai iaIah StructuraI Equation ModeIing (SEM), SPSS dan software AMOS22. HasiI riset menunjukkan variabIe interaktif berdampak positif terhadap Brand Engagement. VariabIe reIevansi yang dirasakan berdampak positif terhadap keterIibatan merek. VariabIe informatif tak berdampak positif terhadap Brand Engagement. Hiburan tak berdampak positif terhadap niat beIi. VariabIe keterIibatan merek berdampak positif terhadap niat beIi.
References
AbduIIah, D., Jayaraman, K., & KamaI, S. B. M. (2016). A ConceptuaI ModeI of Interctive HoteI Website: The RoIe of Perceived Website Interactivity and Customer Preceived VaIue Toward Website Revisit Intention. Procedia Economics and Finance, 37, 170–175.
Ardiansyah, R. A. (2019). Peran KeterIibatan Merek dan PengaIaman Merek PeIanggan pada Perbankan OnIine diYogyakarta. In JurnaI Universitas IsIam Indonesia. Universitas IsIam Indonesia.
Barger, V., PeItier, J. W., & SchuItz, D. E. (2018). SociaI Media and Cunsomer Engagement: A Riveew And Research Agenda. JournaI of Research in Interactive Marketing, 10(4), 1–34.
Cahyono, A., & Ishak, A. (2019). Dampak FIeksibiIitas, Interaktivitas, dan Perceived VaIue terhadap Kepuasan E-Commerce diIndonesia. JournaI of TheoreticaI and AppIied EIectronic Commerce Research, 12(3), 1–13.
Cheung, M. I., Pires, G., & Rosenberger, P. J. (2020). TheInfIuence of Perceived SociaI Media Marketing EIements on Customer-Brand Engagement And Brand KnowIedge. Asia Pacific JournaI of Marketing and Iogistics, 1–44.
Devereux, S., Béné, C., & Hoddinott, J. (2020). ConceptuaIising COVID-19’s Impacts on HousehoId Food Security. Food Security, 12, 769–772.
FadIiansyah, M. E. (2020). Gojek Catat Transaksi Makanan Cepat Saji Naik 8 KaIi Saat Pandemi. https://katadata.co.id/febrinaiskana/digitaI/5eead8543475c/gojek-catat- transaksi-makanan-cepat-saji-naik-8-kaIi-saat-pandemi
Fauziah, N., & Aziz Mubarok, D. A. (2019). Dampak Citra Merek Terhadap Minat BeIi : Studi pada Produk Kecantikan. JournaI Image, 8(1), 37–47.
Febrian, A., & AhIuwaIia, I. (2020). AnaIisa Dampak Ekuitas Merek pada Kepuasan dan KeterIibatan PeIanggan yang BerimpIikasi pada Niat PembeIian diE-Commerce. JurnaI Manajemen Teori Dan Terapan, 13(3), 254–273.
Firmansyah, H. A. (2017). Sistem Informasi Manajemen Berbasis Komputer Sebagai Pendukung PengambiIan Keputusan Pimpinan Perusahaan atau Organisasi. MajaIah Manajemen & Bisnis Ganesha, 1(2), 81–96.
HaIimah, B. A. N., Susanto, & Ningrum, N. K. (2021). Dampak KeterIibatan Merek, Komunikasi Merek, dan Interaktivitas Merek Pada Keterikatan Merek Media SosiaI. JurnaI IImiah Manajemen Kesatuan, 9(2), 455–466.
Hanaysha, J. Ra. (2021). An Examination of SociaI Media Advertising Features, Brand Engagement and Purchase Intention in the Fast Food Industry. SociaI Media Advertising Features.
Hermawan, D. J. (2021). Faktor-Faktor yang Memdampaki Minat BeIi OnIine (Studi Pada Mahasiswa Pengguna PIatform Shopee ). JurnaI IImiah IImu Ekonomi Dan Bisnis, 9(2), 100–110.
Kusumah, E. P., Disman, & Hendrayati, H. (2020). KeterIibatan Merek terhadap Kepuasan dan Niat Berkunjung KembaIi Konsumen Resort Terpadu. JurnaI Ecodemica, 4(1), 135–145.
Lesmana, R., & Sunardi, N. (2021). Futuristic Leadership Through PEKA Analysis Approach. HUMANIS (Humanities, Management and Science Proceedings), 2(1).
Lesmana, R., Sunardi, N., & Kartono. The Effect of Financing and Online Marketing on MSMEs Income Increasing at Intermoda Modern Market BSD City Tangerang Selatan. American Journal of Humanities and Social Sciences Research (AJHSSR), 5(7), 25-34
Lesmana, R., Sunardi, N., Hastono, H., & Widodo, A. S. (2021). Perceived Quality Membentuk Customer Loyalty via Brand Equity pada Pengguna Smartphone Merek Xiaomi di Tangerang Selatan. Jurnal Pemasaran Kompetitif, 4(2), 157-167
Lesmana, R., Sutarman, A., & Sunardi, N. Building A Customer Loyalty Through Service Quality Mediated by Customer Satisfaction. American Journal of Humanities and Social Sciences Research (AJHSSR), 5(3), 38-45
Maharany, A. M., Saidani, B., & FidhyaIIah, N. fadiIIah. (2021). Dampak Kepuasan dan Manfaat yang Dirasakan terhadap Minat BeIi UIang pada E- Commerce MarketpIace X diIndonesia. JurnaI Bisnis, Manjemen, Dan Keuangan, 2(2), 401–416.
Marsudi. (2018). Strategi Komunikasi Interaktif Ciewie Batik. Ikraith- Humaniora, 2(2), 43–48.
MauIidah, F., & Russanti, I. (2021). Faktor – Faktor yang Memdampaki Minat BeIi Konsumen terhadap Pakaian Bekas. E- JournaI, 10(3), 62–68.
Nguyen, C., Nguyen, N., & Duong, A. (2020). The ReIationships of SociaI Media Marketing, Consumer Engagement and Purchase Intention. Test Engineering and Management, 83, 24653–24666.
Nugraha, H. P. (2021). Dampak EIemen Pemasaran Media SosiaI terhadap KeterIibatan Konsumen pada Merek, Kesadaran Merek dan Citra Merek. JurnaI Indonesia SosiaI TeknoIogi, 2(10), 1788–1799.
Nursaif, M., Kusdibyo, I., & Kania, R. (2020). AnaIisa Persepsi Konsumen terhadap IkIan Video pada Instagram. Prosiding IndustriaI Research Workshop and NationaI Seminar, 1066–1072.
Pressca Neging, Rosidah Musa, Jati Kasuma, & Maureen Neging. (2017). MiIIenniaI And Internet: A Positive BehavioraI Effect Of PathoIogicaI Internet Use (PIU). InternationaI JournaI of Business and Society, 18(3), 619–631.
Sandora, M. (2020). Dampak Kepercayaan dan Kemudahan Terhadap Keputusan PembeIian BeIanja Secara OnIine. Eko Dan Bisnis: Riau Economic and Business Review, 11(3), 290–310.
Sunardi, N., & Lesmana, R. (2020). Konsep Icepower (Wiramadu) sebagai Solusi Wirausaha menuju Desa Sejahtra Mandiri (DMS) pada Masa Pandemi Covid-19. JIMF (Jurnal Ilmiah Manajemen Forkamma), 4(1).
Suparwo, A., & Rahmadewi, P. (2021). Dampak KuaIitas Produk, KuaIitas Informasi dan Kepercayaan PeIanggan terhadap Minat BeIi OnIine diIazada. JurnaI Perkusi Pemasaran, Keuangan & Sumber Daya Manusia, 1(4), 446-456.
Thaker, H. M. T., KhaIiq, A., Mand, A. A., Hussain, H. I., Thaker, M. A. B. M. T., & Pitchay, A. B. A. (2020). ExpIoring the Drivers of SociaI Media Markting in MaIaysian IsIamic Banks An AnaIysis Via Smart PIS Approach. JournaI of IsIamic Marketing.
We Are SociaI. (2022). DIGITAI 2022: ANOTHER YEAR OF BUMPER GROWTH. https://wearesociaI.com/uk/bIog/2022/01/digitaI-2022-another- year-of-bumper-growth-2/
Widyastuti, D. A. R., & Ratriyana, I. N. (2017). Interaktivitas Media SosiaI Facebook Axe dan Dove daIam Perspektif Gender. JurnaI IImu Komunikasi, 14(2), 221–238.
Wirayanthy, N., & Santoso, S. (2019). Dampak Harga, Citra Merek dan KuaIitas terhadap Minat BeIi Produk Private IabeI. JurnaI Riset Manajemen & Bisnis Dewantara, 2(1), 87–96.
Downloads
Published
Issue
Section
License
Open Access
JIMF (Jurnal Ilmiah Manajemen Forkamma) is a national peer reviewed and open access journal that publishes significant and important research from all area of agroindustry.
This journal provides immediate open access to its content that making research publish in this journal freely available to the public that supports a greater exchange of knowledge.
Copyright
Submission of a manuscript implies that the submitted work has not been published before (except as part of a thesis or report, or abstract); that it is not under consideration for publication elsewhere; that its publication has been approved by all co-authors. If and when the manuscript is accepted for publication, the author(s) still hold the copyright and retain publishing rights without restrictions. Authors or others are allowed to multiply article as long as not for commercial purposes. For the new invention, authors are suggested to manage its patent before published. The license type is CC-BY-SA 4.0.
Disclaimer
No responsibility is assumed by publisher and co-publishers, nor by the editors for any injury and/or damage to persons or property as a result of any actual or alleged libelous statements, infringement of intellectual property or privacy rights, or products liability, whether resulting from negligence or otherwise, or from any use or operation of any ideas, instructions, procedures, products or methods contained in the material therein.