PENGARUH KETERAMPILAN MANAJERIAL, KOMUNIKASI INTERPERSONAL DAN BUDAYA MUTU TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR
DOI:
https://doi.org/10.32493/frkm.v1i3.2547Abstract
Objektif penelitian adalah menentukan pengaruh langsung dari keterampilan manajerial, komunikasi interpersonal dan budaya mutu terhadap perilaku anggota organisasi pada guru sekolah dasar negeri Kabupaten Lampung Utara. Metode penelitian menggunakan pendekatan kuantitatif dengan metode survei dan teknik analisis jalur. Data dikumpulkan menggunakan kuesioner kepada 205 guru sebagai sampel dari populasi target sebanyak 419 guru. Teknik sampling menggunakan teknik acak proporsional. Analisis data menggunakan statistik deskriptif dan statistik inferensial. Hasil penelitian adalah: 1) Keterampilan manajerial, komunikasi interpersonal dan budaya mutu mempunyai pengaruh positif langsung terhadap perilaku anggota organisasi;2) Keterampilan manajerialmempunyai pengaruh positif langsung terhadapbudaya mutu dan komunikasi interpersonal.Jadi, untuk meningkatkan perilaku anggota organisasi, dilaksanakan dengan memperbaiki keterampilan manajerial, komunikasi interpersonal dan budaya mutu
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JIMF (Jurnal Ilmiah Manajemen Forkamma) is a national peer reviewed and open access journal that publishes significant and important research from all area of agroindustry.
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