Pengaruh Fleksibilitas Kerja Dan Insentif Terhadap Kinerja Melalui Kepuasan Kerja Sebagai Variabel Mediasi
DOI:
https://doi.org/10.32493/frkm.v9i3.60074Keywords:
Fleksibilitas Kerja; Insentif; Kepuasan Kerja; Kinerja; Pengemudi ShopeeFoodAbstract
Penelitian ini bertujuan untuk menganalisis pengaruh fleksibilitas kerja dan insentif terhadap kinerja pengemudi ShopeeFood di Surabaya Raya melalui kepuasan kerja sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif dengan jenis explanatory research. Data diperoleh melalui penyebaran kuesioner kepada 180 pengemudi ShopeeFood aktif yang telah bekerja lebih dari enam bulan. Teknik analisis menggunakan (PLS-SEM) dengan SmartPLS 4. Hasil penelitian menunjukkan bahwa fleksibilitas kerja berpengaruh positif dan signifikan terhadap kepuasan kerja dan kinerja pengemudi. Insentif juga berpengaruh positif dan signifikan terhadap kepuasan kerja, namun tidak berpengaruh langsung terhadap kinerja pengemudi. Selain itu, kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja. Hasil pengujian mediasi menunjukkan bahwa kepuasan kerja mampu memediasi pengaruh fleksibilitas kerja dan insentif terhadap kinerja pengemudi.
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