Pengaruh Citra Merek, Kualitas Produk dan Promosi Online Terhadap Keputusan Pelanggan Di Kota Batam Dalam Membeli Skincare Merek Korea.
DOI:
https://doi.org/10.32493/jpkpk.v4i3.10434Keywords:
Citra merek, Keputusan Pembelian, Kota Batam, Kualitas produk, Promosi online, Skincare merek Korea.Abstract
Produk merek Korea menjadi salah satu produk yang sangat banyak digunakan pada saat ini karena budaya Korea yang sedang naik daun. Skincare merek Korea menjadi salah satu produk yang diburu oleh masyarakat Batam. Penelitian ini dibuat untuk mencari tahu pengaruh antara citra merek, promosi online, dan kualitas produk terhadap keputusan konsumen dalam pembelian skincare merek Korea. Sampel dan objek yang digunakan untuk penelitian ini adalah masyarakat di Kota Batam. Metode yang kami gunakan pada penelitian ini adalah disproportionate random sampling. Jumlah sampel responden yang kami uji sebanyak 432 data dengan menggunakan metode regresi berganda. Aplikasi yang digunakan pada penelitian ini adalah IBM SPSS Statistics 24. Hasil yang kami dapatkan dalam uji hipotesis adalah terdapat pengaruh signifikan antara citra merek, kualitas produk, dan promosi online terhadap keputusan pembelian skincare merek Korea di Kota Batam. Penelitian ini bermanfaat bagi para manajer pemasaran dalam menentukan strategi dalam melakukan penjualan skincare merek Korea di Kota Batam.
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