Identifikasi Tingkat Kesadaran Pengguna Mobile Banking terhadap Ancaman Cybercrime
DOI:
https://doi.org/10.32493/jtsi.v7i3.41639Kata Kunci:
Keamanan Informasi; Kejahatan Siber; Pencegahan Kejahatan Siber; Tingkat Kesadaran Kejahatan Siber; Mobile BankingAbstrak
Perkembangan teknologi informasi telah menghadirkan lonjakan jumlah orang yang terhubung dan menggunakan internet secara signifikan. Namun, fenomena ini juga membawa risiko serius terkait keamanan informasi berharga seperti kata sandi, informasi keuangan, dan data rahasia lainnya menjadi sasaran yang menarik bagi penyerang. Serangan terhadap infrastruktur ini tidak hanya berpotensi menyebabkan kebocoran data, tetapi juga dapat menimbulkan dampak finansial yang signifikan bahkan ancaman terhadap nyawa. Untuk melindungi diri dari ancaman ini dan mengingat peran krusial manusia dalam ekosistem teknologi, meningkatkan kesadaran akan keamanan siber menjadi sangat penting. Penelitian ini bertujuan untuk mengeksplorasi tingkat kesadaran pengguna mobile banking terhadap ancaman kejahatan siber, melibatkan partisipasi dari 403 responden. Hasil pengolahan data kuesioner menunjukkan bahwa 51% dari total responden pernah mengalami percobaan kejahatan siber dan 21% dari total responden pernah menjadi korban kejahatan. Tingkat kesadaran responden bervariasi ada di antara 3.49 sampai 4.05 mengacu pada skala Likert (1-5). Terdapat beberapa faktor yang memengaruhi secara signifikan tingkat kesadaran responden seperti usia, pekerjaan dan pengalaman pribadi sebagai korban percobaan kejahatan siber, serta beberapa interaksi antar variabel.
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