The Effect of Perceived Ease of Use, Brand Image, and Price against Purchasing Decisions (Study on Maxim Online Transport Users in Medan City)

Authors

  • Laila Afrina Ray Universitas Sumatera Utara
  • Onan Marakali Siregar Universitas Sumatera Utara

DOI:

https://doi.org/10.32493/drb.v7i2.33995

Abstract

Purchasing decisions are one of the important factors in marketing a service. The lack of consumer purchase interest in Maxim online transportation services makes Maxim less recognized by the people of Medan. Factors that can influence purchasing decisions such as perceived ease of use, brand image, and price. The form of research used is quantitative with an associative approach. The population in this study is the community of Maxim online transportation service users in Medan City, with a sample of 96 respondents, with a sampling technique using purposive sampling. Primary data were obtained through direct distribution of questionnaires and secondary data were obtained through literature studies. The results of this study showed that Perceived Ease of Use did not significantly affect the Purchase Decision, with a sig value of 0.203 > 0.05.  Brand Image has a significant positive effect on Purchase Decisions with a significance of 0.000 < 0.05. Price also has a significant positive effect on Purchasing Decisions with significance levels of 0.005 < 0.05.  In simultaneous testing, the variables Perceived Ease of Use, Brand Image, and Price had a simultaneous effect with an influence rate of 46.8%, while the remaining 53.2% was influenced by factors outside this research model.

 

References

Agmeka, Fanni et al. (2019). The Influence of Discount Framing towards Brand Reputation and Brand Image on Purchase Intention and Actual Behaviour in ecommerce. Procedia Computer Science. 851–858

Amalia, F. & Siregar, O. M. (2023). The Effect of Aesthetic Packaging, adn Price on Consumer Buying Interest at Etude House Cosmetic Brand: Study on Generation Z in Medan. In Proceedings od the 4th International Conference on Social and Polotical Development-ICOSOP. SciTePress

Blog.apjii.or.id. 2020, November 9. Siaran Pers: Pengguna Internet Indonesia Hampir Tembus 200 Juta di 2019-Q2 2020. Di akses pada 14 Mei 2022, dari https://blog.apjii.or.id/index.php/2020/11/09/siaran-pers-pengguna-internet-indonesia-hampir-tembus-200-juta-di-2019-q2-2020/

Chong, T. P., Choo, K. S. W., San, Y. Y., Chan, P. Y., Teh, H. L. J., & Ng, S. S. (2019). An adoption of fintech service in Malaysia. South East Asia Journal of Contemporary Business, Economics and Law, 18(5), 73–92.

Damanik, Dinda Youlanda. (2021). Pengaruh Kualitas Pelayanan, Harga Dan Citra Merek Terhadap Kepuasan Pelanggan Transportasi Online Fitur Bike Pada Maxim Di Kota Medan. Skripsi. Fakultas Ekonomi dan Bisnis. Universitas Sumatera Utara: Medan

Indrasari, M. (2019). Pemasaran Dan Kepuasan Pelanggan. Surabaya: UNITOMOPRESS

Kotler, Philip dan Gray Amstrong. (2018). Principles of Marketing (17th Edition). USA: Pearson Education Limited

Kotler, Philip, Keller dan Kevin Lane. (2018). Marketing Management, 18th Edition, Pearson Prentice Hall Published, New Jersey

Ma et al. (2018). What Drives the Use of M-Payment? An Emperical Study abaout Alipay and WeChat Payment.

Manik, C. M., & Siregar, O. M. (2022). Pengaruh Brand Image dan Brand Awarness Terhadap Keputusan Pembelian Pada Konsumen Starbucks di Kota Medan. Journal of Social Research, Vol 1. No.7 Juni 2022 : 694-707

Marwah, Adlina, H., & Siregar, O. M. (2022). Pengaruh Harga Dan Fasilitas Pantai Terhadap Daya Tarik Pengunjung Wisata Pantai Sejarah. Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital, 1(2), 118-133

Muliadi, Michaela Louisa dan Edwin, Japarianto. (2021). Analisa Pengaruh Perceived Ease of Use Terhadap Behavior Intention Melalui Perceived Usefulness Sebagai Media Intervening Pada Digital Payment OVO. Jurnal Manajemen Pemasaran, Vol. 15 No.1

Nisa et al. (2019). Pengaruh Brand Image dan Word of Mouth Terhadap Keputusan Pembelian (Studi Pada Konsumen Grab Car Mahasiswa Fakultas Ilmu Administrasi Universitas Islam Malang). JIAGABI. Vol. 8 No. 1 Januari 2019

Rifaldi dan Sulistyowati. (2016). Pengaruh Kualitas Pelayanan Transportasi Online Gojek Terhadap Kepuasan Pelanggan Pada Mahasiswa/i Administrasi Niaga Politeknik Negeri Jakarta. Journal EPIGRAM. Vol. 13 No. 2

Rochaety, E, R. Tresnati, dan A. Madjid Latief. (2019). Metodologi Penelitian Bisnis Dengan Aplikasi SPSS Edisi 2. Jakarta: Mitra Wacana Media

Septiani, Rizky et al. (2017). Factors that Affecting Behavioral Intention in Online Transportation Service: Case Study on GO-JEK. Journal Procedia Computer Science. November 2017

Soraya, A., & Siregar, O. M. (2021). Pengaruh Country of Origin dan Brand Image terhadap Keputusan Pembelian Produk Nature Republic pada Mahasiswa di Universitas Sumatera Utara. SENRIABDI, 400-416

Tjiptono, F. (2015). Strategi Pemasaran: Prinsip dan Penerapan. Yogyakarta: ANDI

Wang, Z., dan Li, H. (2016). Factors Influencing Usage of Third Party Mobile Payment Services in China: An Empirical Study. Uppsala University

Downloads

Published

2024-03-11

How to Cite

Ray, L. A., & Siregar, O. M. (2024). The Effect of Perceived Ease of Use, Brand Image, and Price against Purchasing Decisions (Study on Maxim Online Transport Users in Medan City). Jurnal Disrupsi Bisnis, 7(2), 253–260. https://doi.org/10.32493/drb.v7i2.33995

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.