Museum Marketing Strategy Analysis to Survive The Covid-19 Pandemic (Case study of the Chinese Peranakan Library Museum/MPPT)
Abstract
This study aims to analyze the strategy carried out by the Chinese Peranakan Pustaka Museum so that it can continue to run during the COVID-19 pandemic. As a result of this pandemic, many museums are closed in the sense that they are not active. During the physical closure of the Chinese Peranakan Pustaka Museum, it continued to gain popularity and an active response from the public. The study was conducted using a qualitative approach to the type of explanation to identify the strategies used by MPPT. Data collection techniques in this study were carried out by in-depth interviews with the owner of the Chinese Peranakan Pustaka Museum, literature study of publication media about this museum, and direct observation to the location. The results showed that the Chinese Peranakan Pustaka Museum implemented a Marketing Communication Strategy through the use of social media communications and virtual events.
Keywords:Museum Strategy; Pandemic Period; Marketing Communication Strategy; Chinese Peranakan Library MuseumReferences
Bradford, Hugh. 1994. A New Framework for Museum Marketing, dalam K. Moore (ed), Museum Management. Routledge: London & New York.
Cangara, Hafied. 2014. Perencanaan & Strategi Komunikasi. PT RajaGrafindo Persada: Jakarta.
Harras, H., Sugiarti, E., & Wahyudi, W. (2020). Kajian Manajemen Sumber Daya Manusia Untuk Mahasiswa.
Hermawan, Agus. 2012. Komunikasi Pemasaran. Erlangga: Jakarta.
Kotler dan Keller. 2007. Manajemen Pemasaran. Edisi 12. Jilid I. PT. INDEKS Kelompok Gramedia: Jakarta.
Kotler, P, G. Amstrong. 2004. Dasar-dasar Pemasaran. Edisi Kesembilan. Index: Jakarta.
Lesmana, R., Sunardi, N., & Kartono. The Effect of Financing and Online Marketing on MSMEs Income Increasing at Intermoda Modern Market BSD City Tangerang Selatan. American Journal of Humanities and Social Sciences Research (AJHSSR), 5(7), 25-34
Lesmana, R., Sunardi, N., Hastono, H., & Widodo, A. S. (2021). Perceived Quality Membentuk Customer Loyalty via Brand Equity pada Pengguna Smartphone Merek Xiaomi di Tangerang Selatan. Jurnal Pemasaran Kompetitif, 4(2), 157-167
Lesmana, R., Sutarman, A., & Sunardi, N. Building A Customer Loyalty Through Service Quality Mediated by Customer Satisfaction. American Journal of Humanities and Social Sciences Research (AJHSSR), 5(3), 38-45
Pura: Indonesia.
Shimp, Terence A. 2003. Advertising Promotion and supplemental Aspek Of Integrated Marketing Communication, Periklanan Promosi dan Aspek Tambahan komunikasi Pemasaran Terpadu, Penterjemah Refyani Sahrial. Erlangga: Jakarta.
Shimp, Terence A. 2007. Advertising & Promotion Supplement Aspect of Integrated Marketing Communication, 7th Ed. HarcourtInc. University of South CarolineArdika, I Gede. 2018. Kepariwisataan Berkelanjutan: Rintis jalan lewat Komunitas. PT Kompas Media Nusantara: Jakarta.
Sugiyanto, Anggun Putri Romadhina. 2020. Pengantar Ilmu Ekonomi Mikro dan Makro. Yayasan Pendidikan dan Sosial Indonesia Maju (YPSIM): Banten. ISBN 978-623-92764-4-7.
Sugiyanto, S., Putri, A., & Kartolo, R. (2021). Potensi Kekayaan Intektual Pada Pemberdayaan Umkm Dan Koperasi Kota Tangerang Selatan. Proceedings Universitas Pamulang, 1(1).
Sugiyanto. 2020. Manajemen Pemasaran: Inspiring The Salesmanship. Yayasan Pendidikan dan Sosial Indonesia Maju (YPSIM): Banten. ISBN 9786237815853.
Sunardi, N., & Lesmana, R. (2020). Konsep Icepower (Wiramadu) sebagai Solusi Wirausaha menuju Desa Sejahtra Mandiri (DMS) pada Masa Pandemi Covid-19. JIMF (Jurnal Ilmiah Manajemen Forkamma), 4(1).
Sunardi, N., Lesmana, R., Kartono, K., & Rudy, R. (2020). Peran Manajemen Keuangan dan Digital Marketing dalam Upaya Peningkatan Omset Penjualan bagi Umkm Pasar Modern Intermoda Bsd City Kota Tangerang Selatan di Tengah Pandemi Covid-19. Jurnal Abdi Masyarakat Humanis, 2(1).
Sunaryo, Bambang. 2013. Kebijakan Pembangunan Destinasi Pariwisata. Gava Media: Yogyakarta.
Sutarga, Amir. 1989, Pedoman Penyelenggaraan dan Pengelolaan Museum. Proyek Pembinaan Permuseuman: Jakarta.
Tjiptono, Fandy. 1997. Strategi Pemasaran. ANDI: Yogyakarta.
Undang-Undang Nomor 10 Tahun 2009 tentang Kepariwisataan. https://www.kemenparekraf.go.id/asset_admin/assets/uploads/media/old_file/4636_1364-UUTentangKepariwisataannet1.pdf. Diakses Jum’at 5 November 2021.
Utama, I Gusti Bagus Rai. 2016. Pemasaran Pariwisata. Ristekdikti. Universitas Dhayana
Wahyu, W., & Salam, R. (2020). KOMITMEN ORGANISASI (Kajian: Manajemen Sumber Daya Manusia).
Wahyudi, W. (2018). The Influence Of Job Satisfaction And Work Experience On Lecturer Performance Of Pamulang University. SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management and Business, 1(2), 221-230.
Downloads
Published
Issue
Section
License
Open Access
HUMANIS (Humanities, Management and Science Proceedings) is a national peer reviewed and open access journal that publishes significant and important research from all area of agroindustry.
This journal provides immediate open access to its content that making research publish in this journal freely available to the public that supports a greater exchange of knowledge.
Copyright
Submission of a manuscript implies that the submitted work has not been published before (except as part of a thesis or report, or abstract); that it is not under consideration for publication elsewhere; that its publication has been approved by all co-authors. If and when the manuscript is accepted for publication, the author(s) still hold the copyright and retain publishing rights without restrictions. Authors or others are allowed to multiply article as long as not for commercial purposes. For the new invention, authors are suggested to manage its patent before published. The license type is CC-BY-SA 4.0.
Disclaimer
No responsibility is assumed by publisher and co-publishers, nor by the editors for any injury and/or damage to persons or property as a result of any actual or alleged libelous statements, infringement of intellectual property or privacy rights, or products liability, whether resulting from negligence or otherwise, or from any use or operation of any ideas, instructions, procedures, products or methods contained in the material therein.