The Immediate Application of RPA for Business Travel in Indonesia
Abstract
Utilization of RPA technology in the process of ticketing reservations travel agent companies are currently inseparable in order to speed and accuracy the ticketing process.Robotic Process Automation(RPA) itself can do what humans / employees previously did to the end user/user by verifying user data (e-mail, mobile number, etc.), payments to suppliers, interaction with users, and data storage for businesspeoplewith other business people who have cooperated effectively.In Donny Fernando (2019),Robotic Process Automation (RPA) is a robotic software. Robotic software used to perform computer tasks that are structured, routine, repetitive and will be more optimal utilization if done in large volumes. in this research is the library method and publication documentation that can be accessed via the internet. Mapping and design of the Robotic Process Automation (RPA) system, which has been used by one of the companies concentrating on the field of online ticket sales.In the future, the ticketing process using RPA can be run only a few seconds from before which is a matter of minutes. Users will be easier to access or manage tickets that have been booked and more satisfied with the services of the travel company.Process Automation (RPA) increases the competitiveness of travel companies. The success factor of rpa adoption or maintenance can be said by human ideas such as employees of travel companies, internet networks, project management and also implementation partners of RPA. in 2030 tourism in Indonesia has increased because many travel companies have used RPA and smart tourists to facilitate tourists coming to Indonesia. In 2040, RPA is not only for satisfaction or speed and accuracy in processing the issuance of the user's ticket. In 2050, researchers analyze RPA in ticket issuance, RPA no longer uses the internet or can be accessed offline so that companies can minimize spending in the budget of internet use
Keywords: Robotic Process Automation (RPA), 5G, Internet, Travel, Technology.
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