Management of Conflict as A Problem Solving For The Dynamic Globalization in The 5G Society
Abstract
An organization comprises of many different components, interconnected with each other, in the process of cooperation to achieve a certain goal. In an organization, differences often lead to incompatibility, which in turn leads to conflict. This is primarily because when an organization is born, there are actually many possibilities for conflict to arise. In an organization, conflicts between groups is something that can not be avoided. A conflict can become a serious problem in every organization, regardless of the form and level of complexity of the organization, if the conflict is allowed to drag on without a resolution. Therefore, the skill to manage a conflict is essential for every leader or manager of an organization. Conflict management is a series of actions and reactions between the subject as well as external parties in a conflict. Conflict management includes a process-oriented approach that addresses the forms of communication (including behavior) of the subject as well as external parties and how they influence interests and interpretations.
Keywords: Management, conflict, globalization
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