Implementation of Quality Management System in compliance CSR (Customer Specific Requirement) using the Barcode System
Abstract
In the era of Industry 4.0 towards the era of society 5.0, it prioritizes the use of technology in carrying out processes and monitoring systems. In the manufacturing industry, especially in the inventory management process, it is very necessary to develop a system for monitoring the quality of its products, both in monitoring processes and in data processing, this functions in determining company policy. The center of Inventory is the process of storing goods, where the entry and exit of goods must be properly monitored so that the FIFO (First In First Out) cycle runs effectively. The implementation of the IATF 16949 Quality Management System in the warehouse department serves as a basis for maintaining the quality of goods in accordance with predetermined clauses. The essence of these standards is the fulfillment of the requirements set by the customer, where these requirements are contained in the CSR (Customer Specific Requirements) clause. Warehouse management in fulfilling these requirements innovates by implementing a barcode system to manage inventory, such as in the process of receiving goods to the process of sending goods, besides that it also acts as a control and filtering medium for CSR fulfillment. The goods to be sent to the customer must comply with the clauses contained in the CSR. With a barcode system, goods cannot be shipped or shipped if the specifications are not in accordance with CSR, because the barcode system implants a filter or provisions that are adjusted to CSR. Therefore the function of implementing the Barcode System is to assist the delivery process so that customer claims do not occur and provide benefits to all processes contained in the warehouse department in optimizing inventory, besides that the system is a way to meet customer satisfaction.
Keywords: Inventory, Quality Management System, CSR, Barcode System
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