The Role Of E-Government In The Development Of Social Management 5.0 In Indonesia
Abstract
Entering the era of Society 5.0, technology has begun to consider the human aspect of problem-solving in the public sector. Government agencies must adapt to the various technologies that have developed during the Industrial Revolution 4.0. Not only the technical aspect but also the social aspect of the use of technology must also be raised to be able to improve people's quality of life sustainably. Society 5.0 is expressed as a concept that is considered capable of bringing about the human aspect of using technology in the industrial revolution 4.0. E-government is considered suitable for Society 5.0, where the use of technology is for the benefit of citizens. This conceptual study aims to provide insight into the role of e-government in supporting the advent of Society 5.0 through aspects of economic, social, and environmental sustainability. However, the intensification of bureaucratic reform towards the era of Society 5.0 in Indonesia has encountered various obstacles related to the still-pervasive bureaucratic pathology, the culture of corruption, and the lack of preparation of the bureaucracy. administration to change the use of technology and information in directing public services to the community. Therefore, the planning for the development of the personnel apparatus in the strengthening of bureaucratic reform towards the era of Society 5.0 must be carried out appropriately by responding to various obstacles that arise as well as all forms of change and development of the environment at that time. The method used to collect research data is a literature review and data analysis technique through a qualitative approach. The results show that e-government can support the sustainability of economic, social, and environmental aspects. From an economic point of view, e-government increases the efficiency and effectiveness of an organization's operations so that a large amount of work can be done quickly using a minimum of resources. For the social sector, it allows people to have equal access to quality public services. From an environmental perspective, e-government is considered capable of supporting various programs related to environmental conservation. A conceptual framework has also been developed to provide a summary of the role of e-government in supporting Society 5.0.
Keywords: E-Government, The Development of Social and Management 5.0
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