The Effect Of Product Quality And Service Quality On Customer Satisfaction
Abstract
The results of the regression test show that Psychological Capital, Budgetary Participation and Procedural Justice have a calculated F value of 219,239 > F table 2.68 with a significance value of 0.000 <0.05. The results of this study indicate that Psycholgical Capital, Budgetary Participation and Procedural Justice have a simultaneous effect on Managerial Performance. The results of the regression test show that procedural justice has a t-count value of 10,237 > t-table 1,661 with a significance value of 0,000 <0.05. The results of this study indicate that procedural justice has a significant effect on managerial performance.
Keywords: Psychological capital, budget participation, procedural justice, managerial performance
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