The Electronic Document Management System (EDMS) Implementation Impact on PT XYZ Document Control Performance

Authors

  • Wakhid Lukas Septiono Pamulang University
  • Muhammad Zaki Zulfahmi Pamulang University
  • Ferhat Aziz Pamulang University
  • Sahroni Sahroni Pamulang University

Abstract

The industrial revolution that occurred in the 1800s has become the core of human power substitution needs birth with engine power. This event is also a trigger for the organization to implement automation in its operations, so it can increase the process capacity and capability. The organization is also being forced to manage its operational and production strategies optimally so that all taken actions can be a sustainable competitive advantage to survive and develop. To support these achievement goals, the organization needs to apply and make efforts to oversee all activities and their duties, which are needed to maintain the level of desired advantage. Unfortunately, the application of management information systems to support the process and product quality control has brought a large number of documents and paperwork that must be managed and have their limitations. The most appropriate step for coping with this problem is to develop an Electronic Document Management System that can provide convenience. The study that was conducted at PT XYZ with a descriptive quantitative approach, aims to see the Electronic Document Management System's impact on the workload of administrative activities and to apprehend the provided efficiency opportunities. The study concluded that the use of an Electronic Document Management System at PT XYZ had a reduced impact on the workload of administrative activities carried out by the Document Controller (29.1%) and Document Administrator (17.6%). Optimization carried out on PT XYZ's Electronic Document Management System can provide opportunities to increase efficiency in the workload of administrative activities carried out by DC (72.7%), Unit Head (0.7%), and Document Administrator (59.8%); able to reduce or even eliminate the Lean waste (non-value added) in the document control activities, and can be an opportunity to increase the competitiveness of the organization.

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Published

2023-12-01

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Vol. 4 No. 1 (2023): HUMANIS (Humanities, Management and Science Proceedings)

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