The Influence of Human Resource Management through Ethical Leadership, Organizational Commitment, and Ethical Culture on Corporate Social Responsibility at PT Hack Claro Indonesia

Authors

  • Teguh Mulyadi Universitas Pamulang
  • Augus Hasanudin Harapan Universitas Pamulang

Abstract

This study aims to analyze the influence of ethical leadership, organizational commitment, and ethical culture on corporate social responsibility (CSR) through human resource management (HRM) at PT Hack Claro Indonesia, a company operating in the Food and Beverage (F&B) sector. The research is motivated by the growing need to integrate ethical values into HRM practices to promote business sustainability and social responsibility, particularly in developing countries like Indonesia. Using a quantitative explanatory research design, data were collected from 150 permanent employees through structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The results indicate that ethical leadership, organizational commitment, and ethical culture have positive and significant effects on HRM, while HRM itself significantly enhances CSR performance. Furthermore, HRM mediates the relationship between organizational ethics and CSR, demonstrating that ethical HR practices serve as a strategic bridge linking internal moral values to external social responsibility. These findings contribute to the development of the Integrative CSR–HRM Framework by empirically validating HRM’s mediating role. Practically, the study highlights that implementing ethical and sustainable HRM practices can strengthen CSR initiatives, improve organizational integrity, and support long-term corporate sustainability in the F&B sector.
Keywords: Ethical Leadership, Organizational Commitment, Ethical Culture, Human Resource Management, Corporate Social Responsibility, PLS-SEM

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Published

2026-01-11