Model Pemasaran Modern Berbasis Sustainability Dalam Mendukung Pengembangan Human Capital Di Era Digitalisasi
Abstract
Abstrak. Percepatan transformasi digital yang pesat, disertai dengan meningkatnya kesadaran global terhadap isu keberlanjutan, telah memicu pergeseran fundamental dalam paradigma pemasaran kontemporer. Penelitian ini mengeksplorasi konstruksi model pemasaran modern yang berlandaskan nilai-nilai keberlanjutan serta hubungannya dengan penguatan human capital di tengah gelombang digitalisasi yang semakin intens. Dengan menggunakan pendekatan kualitatif deskriptif dalam paradigma interpretivis, penelitian ini mengkaji bagaimana integrasi dimensi ekonomi, ekologi, dan keadilan sosial dalam pengambilan keputusan pemasaran dapat mendorong pertumbuhan kapasitas tenaga kerja secara holistik. Hasil penelitian menunjukkan bahwa hubungan antara pemasaran berkelanjutan dan pengembangan human capital bersifat timbal balik dan saling memperkuat: implementasi strategi pemasaran berkelanjutan secara organik membentuk kompetensi individu, sementara kualitas sumber daya manusia menjadi prasyarat keberhasilan strategi tersebut. Sinergi ini dipengaruhi oleh beberapa faktor penentu, antara lain tingkat internalisasi nilai keberlanjutan, kualitas ekosistem inovasi, kapasitas kolaborasi lintas sektor, serta kemampuan kepemimpinan visioner. Apabila dikelola secara konsisten dan strategis, integrasi tersebut terbukti mampu menghasilkan keunggulan kompetitif yang kuat dan berkelanjutan bagi organisasi dalam ekosistem bisnis digital.
Kata kunci: Pemasaran Berkelanjutan, Human Capital, Digitalisasi, Keunggulan Kompetitif, Pemasaran Berbasis Keberlanjutan
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