Transformasi Human Capital Berbasis Inovasi Digital Dalam Meningkatkan Efektivitas Kerja
Abstract
Abstrak. Era transformasi digital yang berkembang pesat telah membawa perubahan mendasar dalam cara organisasi mengelola human capital mereka. Penelitian ini bertujuan untuk: (1) mengkaji kondisi eksisting pengelolaan human capital di PT Gudang Madu Pati; (2) menganalisis strategi transformasi digital yang diimplementasikan beserta faktor pendorong dan penghambatnya; (3) mengukur dampak multidimensional transformasi tersebut terhadap efektivitas kerja karyawan; serta (4) merumuskan model Human Capital Transformation Framework (HCTF) sebagai acuan strategis bagi perusahaan sejenis dalam menghadapi era Future of Work. Penelitian menggunakan pendekatan case study research dengan metode kualitatif-deskriptif, melibatkan 12 informan kunci dari jajaran manajerial yang dipilih secara purposive sampling. Pengumpulan data dilakukan melalui in-depth interview semi-terstruktur, observasi lapangan, dan analisis dokumen internal selama tiga bulan (Oktober–Desember 2024). Validitas data dijamin melalui triangulasi sumber dan member checking. Hasil penelitian menunjukkan bahwa adopsi teknologi digital secara terencana, pengembangan kompetensi SDM yang berkelanjutan, serta internalisasi budaya inovasi secara kolektif terbukti meningkatkan produktivitas kerja sebesar 33,5%, menurunkan tingkat kesalahan proses produksi hingga 75,9%, dan mendorong lonjakan Employee Net Promoter Score (eNPS) dari +18 menjadi +52. Model HCTF bertumpu pada empat pilar strategis: Digital Leadership, Agile Learning Ecosystem, Technology-Human Synergy, dan Sustainable Performance Culture. Temuan ini memberikan kontribusi teoretis dan praktis bagi pengelolaan SDM di era Future of Work, khususnya di sektor agroindustri Indonesia.
Kata Kunci: Efektivitas Kerja; Future of Work; Human Capital; Inovasi Digital; Transformasi Organisasi; PT Gudang Madu Pati
Downloads
Published
Issue
Section
License
Open Access
HUMANIS (Humanities, Management and Science Proceedings) is a national peer reviewed and open access journal that publishes significant and important research from all area of agroindustry.
This journal provides immediate open access to its content that making research publish in this journal freely available to the public that supports a greater exchange of knowledge.
Copyright
Submission of a manuscript implies that the submitted work has not been published before (except as part of a thesis or report, or abstract); that it is not under consideration for publication elsewhere; that its publication has been approved by all co-authors. If and when the manuscript is accepted for publication, the author(s) still hold the copyright and retain publishing rights without restrictions. Authors or others are allowed to multiply article as long as not for commercial purposes. For the new invention, authors are suggested to manage its patent before published. The license type is CC-BY-SA 4.0.
Disclaimer
No responsibility is assumed by publisher and co-publishers, nor by the editors for any injury and/or damage to persons or property as a result of any actual or alleged libelous statements, infringement of intellectual property or privacy rights, or products liability, whether resulting from negligence or otherwise, or from any use or operation of any ideas, instructions, procedures, products or methods contained in the material therein.
