Model Manajemen Perubahan untuk Implementasi Sistem Informasi

Authors

  • Eko Yudhi Prastowo Kementerian Keuangan

DOI:

https://doi.org/10.32493/informatika.v6i2.10688

Keywords:

change, management, implementation, information, system

Abstract

Information systems are used for academic, learning and administrative processes in education. Information systems implementation requires processes and stages and interrelated with another. In implementation process, failure may occur which cause losses in material, time, and other resources. Furthermore, process of implementing information systems also has an impact that needs to be considered, namely changes. The success of an organization in implementing information systems be affected by changes management level, so needs guideline to manage these changes. This paper proposes change management model in implementation of information systems adopted from 3 existing change management models, 7 steps McKinsey, 8 steps Kotter, and Prosci ADKAR. Aspects of proposed change management model are based on critical success factors of change management from previous studies so that new change management model is obtained which consists of 8 domains and 20 aspects. By knowing things to consider in managing change, domains, aspects and factors that affect success of change management, this model can help to achieve objectives in information systems implementation.

References

Abatan, O. K., & Maharaj, M. (2017). Change management and the integration of information technology: Research notes from selected African universities. 2017 12th International Conference for Internet Technology and Secured Transactions (ICITST), 167–172. doi:10.23919/ICITST.2017.8356370

Alkarney, W., & Albraithen, M. (2018). Critical Success Factors for Learning Management System Implementation: Non-Scientific Colleges Case A Conceptual Model. 2018 21st Saudi Computer Society National Computer Conference (NCC), 1–6. doi:10.1109/NCG.2018.8592974

Ashley, J. M. (2018). Building the Change Management Team and Approach. In Human Resilience Against Food Insecurity (pp. 111–123). Elsevier. doi:10.1016/B978-0-12-811052-2.00007-X

Chatterjee, S., Moody, G., Lowry, P. B., Chakraborty, S., & Hardin, A. (2020). Information Technology and organizational innovation: Harmonious information technology affordance and courage-based actualization. The Journal of Strategic Information Systems, 29(1), 101596. doi:10.1016/j.jsis.2020.101596

Chowthi-Williams, A., Curzio, J., & Lerman, S. (2016). Evaluation of how a curriculum change in nurse education was managed through the application of a business change management model: A qualitative case study. Nurse Education Today, 36, 133–138. doi:10.1016/j.nedt.2015.08.023

Dzihni, A. S., Andreswari, R., & Hasibuan, M. A. (2019). Business Process Analysis and Academic Information System Audit of Helpdesk Application using Genetic Algorithms a Process Mining Approach. Procedia Computer Science, 161, 903–909. doi:10.1016/j.procs.2019.11.198

Iskandar, A. R., & Taufik, I. (2016). Readiness for implementing data warehouse of higher education system with Sodano’s perspective. 2016 4th International Conference on Cyber and IT Service Management, 1–6. doi:10.1109/CITSM.2016.7577472

Kotter Inc. (2017). The 8-Step Process for Leading Change | Dr. John Kotter.

Lu, M.-H., Yueh, H.-P., & Lin, W. (2015). Exploring the Key Factors for Cooperate Implementation of Mobile Technology. 2015 IEEE 15th International Conference on Advanced Learning Technologies, 480–482. doi:10.1109/ICALT.2015.104

Mogogole, K. E., & Jokonya, O. (2018). A Conceptual Framework for Implementing IT Change Management in Public Sectors. Procedia Computer Science, 138, 835–842. doi:10.1016/j.procs.2018.10.109

Narciso, H., & Allison, I. (2014). Overcoming Structural Resistance in SPI with Change Management. 2014 9th International Conference on the Quality of Information and Communications Technology, 8–17. doi:10.1109/QUATIC.2014.9

Prosci Inc. (2018). The Prosci ADKAR® Model Book Bundle.

Pucciarelli, F., & Kaplan, A. (2016). Competition and strategy in higher education: Managing complexity and uncertainty. Business Horizons, 59(3), 311–320. doi:10.1016/j.bushor.2016.01.003

Rokanta, S. A. (2017). Information technology adoption and competitive advantage of higher education. 2017 International Conference on Information Management and Technology (ICIMTech), 226–231. doi:10.1109/ICIMTech.2017.8273542

Sar, A., & Misra, S. N. (2020). A study on policies and implementation of information and communication technology (ICT) in educational systems. Materials Today: Proceedings, S2214785320381281. doi:10.1016/j.matpr.2020.10.507

Smartsheet Inc. (2018). Comparison of Change Management Methodologies.

Tang, C.-P., Huang, T. C.-K., & Wang, S.-T. (2018). The impact of Internet of things implementation on firm performance. Telematics and Informatics, 35(7), 2038–2053. doi:10.1016/j.tele.2018.07.007

Wijaya, R. A., Widyaningrum, P., Prasetyo, B., & Satria, R. (2018). Analyzing of Implementation Enterprise Budgeting System Using SAP BPC: Case Study on a Financial Government Institution. 2018 International Conference on Advanced Computer Science and Information Systems (ICACSIS), 475–480. doi:10.1109/ICACSIS.2018.8618253

Yu, F., & Schweisfurth, T. (2020). Industry 4.0 technology implementation in SMEs – A survey in the Danish-German border region. International Journal of Innovation Studies, 4(3), 76–84. doi:10.1016/j.ijis.2020.05.001

Ziemba, E., & Oblak, I. (2015). Change management in information systems projects for public organizations. 917. doi:10.28945/2109

Jurnal Informatika Universitas Pamulang Vol. 6 No. 2 Juni 2021

Downloads

Published

2021-06-30

Issue

Vol. 6 No. 2 (2021): JURNAL INFORMATIKA UNIVERSITAS PAMULANG

Section

Article

License

Authors who publish with this journal agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).

Jurnal Informatika Universitas Pamulang have CC-BY-NC or an equivalent license as the optimal license for the publication, distribution, use, and reuse of scholarly work.

In developing strategy and setting priorities, Jurnal Informatika Universitas Pamulang recognize that free access is better than priced access, libre access is better than free access, and libre under CC-BY-NC or the equivalent is better than libre under more restrictive open licenses. We should achieve what we can when we can. We should not delay achieving free in order to achieve libre, and we should not stop with free when we can achieve libre.

Jurnal Informatika Universitas Pamulang is licensed under a Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)

YOU ARE FREE TO:

  • Adapt : remix, transform, and build upon the material for any purpose, even commercially.
  • The licensor cannot revoke these freedoms as long as you follow the license terms