PENERAPAN USER CENTERED DESIGN PADA PERANCANGAN WEB E-COMMERCE ALAT KESEHATAN

Authors

  • Isnaini Hayati Universitas Dinamika
  • Ayuningtyas Ayuningtyas Universitas Dinamika
  • Erwin Sutomo Universitas Dinamika

DOI:

https://doi.org/10.32493/informatika.v7i2.17200

Keywords:

Analisis, Model User-Centered Design, Prototype

Abstract

CV. Andi Jaya is a form of business entity that was established on August 31, 2010, in the city of Surabaya, precisely at Jalan Merak Raya Rewwin No.6. CV Andi Jaya is a company that provides cheap medical devices in Surabaya. Based on the results of direct interviews with customers who have purchased goods through the website, there are several obstacles felt by customers, namely the process of selling goods on the website does not go well, there are several menus that cannot be accessed by users, the appearance of the website makes users not interested in making purchases such as product catalog is not well organized. Apart from the customer side, there are several obstacles in the business process, namely in the process of recording transactions the data is not updated in real time so that incomplete records often occur and the admin and users cannot see the status of ordering goods. From the prototype, an evaluation was carried out by distributing a system usability scale (SUS) questionnaire to 26 respondents to evaluate the product and as a benchmark for user perceptions. From the results of testing the prototype, an average of 73.6 is included in the "good" category, which means that the design is accepted by the user.

 

 

References

Adam, S. (2020). Desain Interaksi Berbasis User Experience pada Mobile Application : Suatu Tinjauan Literatur. Journal UII.

Adhipratama, Y. (2018). Perancangan Antarmuka Penguna Dengan Metode Lean UX Pada Website Hello Work Dinas Tenaga Kerja Kabupaten Pasuruan. Jurnal Stikom Surabaya, 26-28.

Brooke, J. (2013). SUS: a retrospective. Journal of Usability Studies 8. 29-40.

Dhika, H., Fitriansyah, A., & Lukman. (2016, April). Perancangan Sistem Informasi Jasa Pengiriman Barang. Jurnal SIMETRIS, 7 No 1.

Dr. Ir. Eko Nugroho, M. (2008). Pengenalan Teori Warna. Jakarta: PT Gramedia Pustaka Utama.

Fadila, O., & Rahardiyanto, P. (2010). Rancang Bangun Aplikasi E-Commerce untuk Penjualan Genset pada CV SETIA KARYA ENGINEERING. 38.

Fuad, M. (2018). Jurnal Ilmiah Informatika Global. Jurnal Universitas Dinamika, 15-27.

Garrett, J. J. (2011). User-Centered Design for the Web and Beyond.

ISO. (2010). Ergonomics of Human-System Interaction Part 210.

Retrieved from HumanCentered Design for Interactive Systems.

Jogiyanto. (2009). Analisis dan Desain Sistem Informasi. Andi Offset.

Lam, T. (2016). 6 Steps in A Common UX Design Process.

Laudon, K. C., & Travis, J. (2002). E-Commerce: Bussiness.

Technology.Society. United States of America: Prentice-Hall.

Mahmuda, M. M. (2018). Rancang Bangun Sistem Informasi Jasa Ekspedisi Berbasis Web pada PT. Bara Persada Logistik.

Maulidah, S. E. (2017). Perancangan Desain Antar Muka Pada Website Aneka Logistic Dengan Metode User Centered Design (UCD). Universitas Dinamika.

Mulia, A. H. (2016). Pengembangan Antarmuka Apilikasi Astofit Dengan Pendekatan User Centerd Design. Malang: Universitar Brawijaya.

Mulidah, s. e. (2019). Perancangan Desain Antar Muka Pada Aneka Logistic Dengan Metode User Centered Desain (UCD). Universitas Dinamika, 18-29.

Permana, D. A. (2021). Perancangan Desain User Interface/User Experience Dengan Model User Centered Design Pada E-Commerce Cat Arjuna. Universitas Dinamika, 13.

PURNOMO, D. (2017, Agustus 2). Model Prototyping Pada Pengembangan. JIMP - Jurnal Informatika Merdeka Pasuruan, 2, 1-8.

Saputri, I. S., Fadhli, M., & Surya, I. (2017). Penerapan Metode UCD (User Centered Design) pada E-Commerce Putri Intan Shop Berbasis Web. Jurnal Nasional Teknologi dan Sistem Informasi, 3 No 2.

Sarwono, J., & A.H, K. (2012). Perdagangan Online. In Cara bisnis di internet, pp. 43-47.

Sauro, J. (2011). Measuring Usability with the System Usability Scale (SUS).

Setyani, A. D. (2021). Perancangan UI/UX Aplikasi E-Commerce Berbasis Website Pada Toko Aema Kacamata Surabaya Menggunakan Model Lean User Experience. Repository Universitas Dinamika.

Sidik, B. (2012). Pemrograman Web dengan PHP. Bandung: Informatika.

Susilo, E. (2019, March 7). Cara Menggunakan System Usability Scale (SUS) Pada Evaluasi Usability. Retrieved from https://www.edisusilo.com/cara-menggunakan-system-usability-scale/

Tolabi, F., Aknuranda, I., & Putra, W. H. (2019). Analisis dan Perancangan Sistem Informasi Pengiriman Kargo Untuk Perusahaan Ekspedisi Antar Pulau (Studi Kasus PT Abadi Mitra Andhika). Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, 3.

Utama, S. B. (20200). Perancangan Ulang User Interface Dan User Experience Pada Website Cosmic Clothes. 8-45.

Woods, S. (2014, March 4). 10 Top Principles of Effective Web Design. shortiedesigns. Retrieved from https://shortiedesigns.com/blog/10-top-principles-effective-web-design/

Yoko, P., Adwiya, R., & Nugraha, W. (2019). Penerapan Metode Prototype dalam Perancangan. Jurnal Ilmiah Merpati.

Yulianti, E., Destriana, G. P., & Sukemi. (2018, Juli). Sistem Informasi Pengiriman Barang Pada PT. Vira Surya Utama Palembang. Jurnal Ilmiah Informatika Global, 09 NO 01, 7.

Jurnal Informatika Universitas Pamulang Vol. 7 No. 2 Juni 2022

Downloads

Published

2022-08-17

Issue

Vol. 7 No. 2 (2022): JURNAL INFORMATIKA UNIVERSITAS PAMULANG

Section

Article

License

Authors who publish with this journal agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).

Jurnal Informatika Universitas Pamulang have CC-BY-NC or an equivalent license as the optimal license for the publication, distribution, use, and reuse of scholarly work.

In developing strategy and setting priorities, Jurnal Informatika Universitas Pamulang recognize that free access is better than priced access, libre access is better than free access, and libre under CC-BY-NC or the equivalent is better than libre under more restrictive open licenses. We should achieve what we can when we can. We should not delay achieving free in order to achieve libre, and we should not stop with free when we can achieve libre.

Jurnal Informatika Universitas Pamulang is licensed under a Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)

YOU ARE FREE TO:

  • Adapt : remix, transform, and build upon the material for any purpose, even commercially.
  • The licensor cannot revoke these freedoms as long as you follow the license terms