Evaluasi dan Perancangan dalam User Interface dengan Metode Spiral Cognitive Walkthrough pada Website Pens


  • Muhammad Taufiq Kamaludin Universitas Pamulang
  • Rosa Ardiani Universitas Pamulang
  • Mirza Akrom Nunsyah Universitas Pamulang
  • Wahyu Satrio Rizki Universitas Pamulang
  • Yulianti Yulianti Universitas Pamulang http://orcid.org/0000-0001-5162-6060
  • Endar Nirmala Universitas Pamulang




Cognitive Walkthrough, Partnership, Website, Usability


Awareness of the importance of creating in a broad business network awakens companies to make alliances with each other. The benefit of developing a network is that it makes the company more recognizable, thus creating a larger number of partners. Then the greater the opportunity to enlarge the business. One of these strategies can be done by developing a website, but most websites do not have expectations from interested parties, especially network users. this scenario encounters a problem that makes the user uncomfortable for aspects aspect of a website using the cognitive walkthrough method by involving only its use. The purpose of this research is to identify and analyze the problems faced by users when using the website as a research sample and provide recommendations for improving the website interface. The results of this test show that there are still many problems that users encounter when using the sample website on the freelance, partnership, and internship menus.


D.dst. Pugh. (1969). Konteks Struktur Organisasi. Ilmu Administrasi euarterly. jilid 12. edisi 1.

Suyanto. (2012). Pengantar Teknologi infomasi untuk bisnis.PT. INDEKS Kelompok Gramedia.

Nielsen. (2012) Usability 101: Introduction to Usability. Nielsen Norman Group. http://Www. Nngroup. Com/Articles/Usability-101-Introduction-to-Usability/. (accessed Jun. 22, 2021).

Pamungkas, W., Nugroho, D., & Siswanti, S. (2016). Sistem Pendukung Keputusan Penerimaan Beasiswa Kurang Mampu SMK Harapan Dengan Metode Simple Additive Weighting (SAW). Jurnal Teknologi Informasi dan Komunikasi.

B. E. J. Jacobsen, dan Niels Ebbe. (2000). Two Case Studies in Using Cognitive Walkthrough for Interface Evaluation Test.

Nielsen. J. (1995). Usability Inspection Methods.’ In Conference Companion on Human Factors in Computing Systems. 377–78. ACM.

Raharjo. P. (2016). Uji Usability Dengan Metode Cognitive Walkthrough Pada Situs Web Perpustakaan Universitas Mercu Buana Jakarta. Jurnal Dokumentasi Dan Informasi. 15(1): 61