Analysis of Performance Appraisal on Employee Performance at PT Telkom Akses (Case Study of DAMAN and SDI Units)
Abstract
This study analyzes the relationship between performance appraisal and employee
performance at the Data Access Inventory Management (DAMAN) Unit and the Survey,
Drawing Inventory (SDI) Unit of PT Telkom Akses. The performance appraisal is conducted
every six months, with weekly evaluations covering technical skills, interpersonal abilities, and team contributions. Although quantitative methods such as Key Performance Indicator (KPI) and three assessment approaches (results-based, behavior-based, and 360-degree) are used, the system has limitations, such as a narrow focus on short-term behavior and the influence of internal factors like declining employee motivation. This research uses a qualitative method with a descriptive approach through interviews to explore the effectiveness of performance appraisals in improving employee performance. The findings are expected to provide insights into human resource management in the company.
Keywords: Performance Appraisal, Employee Performance, Qualitative Method, PT
Telkom Akses, DAMAN, SDI
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HUMANIS (Humanities, Management and Science Proceedings) is a national peer reviewed and open access journal that publishes significant and important research from all area of agroindustry.
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