The Analysis Of The Role Of Education And Training In Improving The Performance Of Employees At Rumah Tahanan Negara (Rutan) Kelas 1 Tangerang
Abstract
Improving employee performance is a strategic issue in human resource management, particularly within government institutions such as Rutan Kelas 1 Tangerang. In organizations, employee performance is significantly influenced by their competencies. Furthermore, employee performance is vital to ensuring effective, humane, and legally compliant services for inmates. This study examines the role of educationand training (Diklat) in enhancing employee performance at Rutan Kelas 1 Tangerang, a significant institution in Indonesia's criminal justice system. The research identifies key factors influencing employee performance, including competency development through targeted training programs. Using qualitativemethods and data collected from in-depth interviews and organizational reports, the study highlights the positive impacts of well-structured education and training on employee skills, efficiency, and professionalism. The findings underscore the importance of training relevance, varied teaching methodologies, and continuous learning in fostering a competent and innovative workforce. Thisresearch provides strategic recommendations for improving training effectiveness, contributing to betterorganizational outcomes and public service quality.
Keywords: Education and training, Employee performance, Rutan Kelas 1 Tangerang,
Competency development, Human resource management
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