Artificial Intelligence, Disrupted Innovation And Operational Management
Abstract
Artificial Intelligence (AI) has become a key driver in digital transformation and disruptive innovation across various sectors, including operational management. This research discusses the relationship between AI and disruptive innovation in creating new products, improving operational efficiency, and strengthening the competitiveness of companies in Indonesia. The importance of collaboration between the government, the private sector, and society in the effective implementation of AI is emphasized. The government is responsible for providing adaptive regulations and digital infrastructure, the private sector leads technological innovation and investment, while society contributes through digital literacy and technology adoption. Research results show that AI, when applied strategically, can transform traditional business models, increase productivity, and create new opportunities in the market. Nevertheless, there are challenges such as the skills gap, ethics of AI usage, and technological access
inequality that require synergy among stakeholders. In conclusion, the integration of AI
with disruptive innovation not only creates a competitive business ecosystem but also
provides broad social benefits if managed with a collaborative approach.
Keywords: Artificial Intelligence, Disruptive Innovation, Operational Management,
Competitiveness, Collaboration, Digital Transformation
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