Optimization Of Critical Value Reporting By Medical Laboratory Technologists At Uptd Puskesmas Mampang
Abstract
Puskesmas, as a primary healthcare facility, plays a crucial role in both public and individual health efforts, including through laboratory services that support diagnosis, treatment, and health recovery. Laboratory services at puskesmas aim to assist individual health efforts by providing accurate test results for patient management. The speed of patient care, especially for critical patients, heavily relies
on effective communication between laboratory staff and doctors. Therefore, timely and properly documented reporting of critical values is essential to ensure patient safety. However, based on data from 2020 to 2022, there were issues related to the reporting and documentation of critical values at UPTD Puskesmas Mampang, where not all critical values were reported and properly documented in patients' medical records. This could hinder the follow-up care process, especially for critical patients who require prompt and precise treatment. Therefore, a solution is needed to improve the effectiveness of critical value reporting to avoid delays in patient care, which could have fatal consequences for patient safety. This study proposes an innovation in the form of the SIPIKA system (Critical Value Reporting Optimization System), which utilizes the TBaK method (Write, Read, Confirm) for communication between laboratory staff and doctors. This innovation includes the use of a TBaK stamp on patient medical records during critical value reporting, aimed at ensuring all critical values are properly reported and documented. The implementation of this system is expected to enhance patient safety by ensuring all critical values are accurately recorded and timely reported, as well as streamlining the follow-up care process.
Keywords: Optimalisasi Pelaporan, Nilai Kritis, Ahli Teknologi, Medik Puskesmas Mampang
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