Analysis Of Employee Competence At The Baktijaya Urban Village Office, Sukmajaya Sub-District, Depok City

Abstract

The rapid development of knowledge and technology today requires the government bureaucracy to be able to adapt in resolving various strategic issues. Likewise with the State Civil Apparatus (ASN) as the driving force of the government bureaucracy, as well as public expectations for improving government performance both at the central and regional levels. Baktijaya Village is one of the villages in the Sukmajaya District of Depok City. The services provided to the community in the context of government are still not optimal, related to the competence of employees in Baktijaya Village. This research was conducted in 2024 in Kelurahan Baktijaya, aims to determine the extent of employee competence in Kelurahan Baktijaya seen from the aspects of motivation, aspects of personal character, aspects of attitudes, aspects of knowledge and aspects of skills. It is aimed at the Secretary of the Lurah, Head of Section and StaF with a qualitative descriptive approach with a total of 10 respondents. The results of this study that the motivational factor, employees greatly influence the development of competence. Personal character factors and employee attitudes in the Baktijaya Village office greatly affect the quality of moral encouragement, self-confidence, commitment to responsibility, and mental attitude of employees. Knowledge factors, in general, the knowledge factor is quite good, where the ability of employees greatly affects the knowledge they have. The skill factor, it was found that technical skills, understanding of job descriptions, and individual skills have a significant influence on individual performance and organizational performance in Kelurahan Baktijaya. Therefore, developing employee skills in these three aspects is very important to improve overall organizational performance.