Employee Performance Through Improved Teamwork and Training at Lv8 Resort Hotel
DOI:
https://doi.org/10.32493/JJSDM.v6i1.19465Keywords:
Teamwork, Training And Employee PerformanceAbstract
The hotel industry before the COVID-19 pandemic experienced rapid development and growth. This study aims to analyze the effect of teamwork and training on employee performance at Lv8 Resort Hotel and the role of training as a mediator on the effect of teamwork on employee performance. This research was conducted at Lv8 Resort Hotel and data collection using a questionnaire. The research population is all employees who work at Lv8 Resort Hotel. The method of determining the sample using saturated sampling. All data collected using SEM-PLS analysis technique with Smart PLS 3.0. The results of this study indicate that teamwork and training have a positive and significant effect on employee performance, training has a positive and significant effect on employee performance and training acts as a partial mediator of the effect of teamwork on employee performance.
References
Ahmad, I., & Manzoor, S. R. (2017). Effect of Teamwork, Employee Empowerment and Training on Employee Performance. International Journal of Academic Research in Business and Social Sciences, 7(11), 380–394.
Al Mamun, A., Muniady, R., Fazal, S. A., & Malarvizhi, C. A. (2019). Micro-enterprise development training and entrepreneurial competencies among low-income households in Malaysia. Asia Pacific Journal of Innovation and Entrepreneurship, 13(3), 354–366.
Aristana, I. N., & Dewi, N. K. T. R. (2022). Kinerja di Era 4.0: Apakah Teknologi Informasi dan Knowledge Sharing itu Penting? Jurnal Ilmiah Sumber Daya Manusia, 5(2), 250–263.
Ashforth, B. E., Harrison, S. H., & Corley, K. G. (2008). Identification in organizations: An examination of four fundamental questions. Journal of Management, 34(3), 325–374.
Astuti, N. N. S., Ginaya, G., & Saguna, I. G. A. J. (2018). A Hotel Front Desk Receptionist and Catur Paramita Values : A Study of Implementing Local Wisdom in Hospitality Industry Results of the Study. Advances in Social Science, Education and Humanities Research, 226(Icss), 479–484.
Badan Pusat Satatistik Provinsi Bali. (2020). Bali Dalam Angka. BPS Provinsi Bali.
Davidsson, E., & Stigmar, M. (2020). In search for shared content and design in supervision training: a syllabus analysis in Sweden. Education and Training, 63(4), 530–544.
Diller, S. J., Muehlberger, C., Braumandl, I., & Jonas, E. (2021). Supporting students with coaching or training depending on their basic psychological needs. International Journal of Mentoring and Coaching in Education, 10(1), 84–100.
Fernando, Y., & Wulansari, P. (2020). Perceived understanding of supply chain integration, communication and teamwork competency in the global manufacturing companies. European Journal of Management and Business Economics, 30(2), 191–210.
Ghani Al-Saffar, N. A., & Obeidat, A. M. (2020). The effect of total quality management practices on employee performance: The moderating role of knowledge sharing. Management Science Letters, 10(1), 77–90.
Guerci, M., Longoni, A., & Luzzini, D. (2016). Translating stakeholder pressures into environmental performance – the mediating role of green HRM practices. International Journal of Human Resource Management, 27(2), 262–289.
Hair, J. F., Hult, G., Tomas, M., Ringle, C. M., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
Karatepe, O. M. (2013). High-performance work practices and hotel employee performance: The mediation of work engagement. International Journal of Hospitality Management, 32(1), 132–140.
Kleefstra, A., Altan, M., & Stoffers, J. (2020). Workplace learning and organisational performance in the hospitality industry. 34(2), 173–186.
Marjaya, I., & Pasaribu, F. (2019). Pengaruh Kepemimpinan, Motivasi, Dan Pelatihan Terhadap Kinerja Pegawai di PDAM Tirta Deli Kabupaten Deli Serdang. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 129–147.
McAlpine, L., Skakni, I., Sala-Bubaré, A., Weise, C., & Inouye, K. (2021). Examining cross-national research teamwork: revealing rewards and challenges. Qualitative Research Journal, 21(4), 361–374.
Meslec, N., Duel, J., & Soeters, J. (2020). The role of teamwork on team performance in extreme military environments: an empirical study. Team Performance Management, 26(5–6), 325–339.
Mohamed, R. K. M. H., Nor, D. C. S. M., Hasan, N. A., Olaganthan, V., & Gunasekaran, Y. (2013). The Impact of an Organization’s Culture towards Employees’ Performance: A Study on the Frontline Hotel Employees. International Journal of Academic Research in Business and Social Sciences, 3(8), 1–28.
Para-González, L., Jiménez-Jiménez, D., & MartÃnez-Lorente, A. R. (2018). Exploring the mediating effects between transformational leadership and organizational performance. Employee Relations, 40(2), 412–432.
Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358.
Rantesalu, A., Mus, A. R., & Arifin, Z. (2017). The effect of competence, motivation and organizational culture on employee performance: the mediating role of organizational commitment. 4(9), 8–14.
Riana, I. G., Aristana, I. N., Rihayana, I. G., Wiagustini, N. L. P., & Abbas, E. W. (2020). High-Performance Work System In Moderating Entrepreneurial Leadership, Employee Creativity and Konwledge Sharing. Polish Journal of Management Studies, 21(1), 328–341.
Saeed, B. Bin, Afsar, B., Hafeez, S., Khan, I., Tahir, M., & Afridi, M. A. (2019). Promoting employee’s proenvironmental behavior through green human resource management practices. Corporate Social Responsibility and Environmental Management, 26(2), 424–438.
Sajid, M. (2016). The Impact of Job Satisfaction and Knowledge Sharing on Employee Performance. Journal of Resources Development and Management, 21(1992), 16–23.
Salamon, J., Blume, B. D., Orosz, G., & Nagy, T. (2022). The moderating effect of coworkers’ training participation on the influence of peer support in the transfer process. European Journal of Training and Development.
Santos, S. A., Trevisan, L. N., Veloso, E. F. R., & Treff, M. A. (2021). Gamification in training and development processes: perception on effectiveness and results. Revista de Gestao, 28(2), 133–146.
Schneider, B., Yost, A. B., Kropp, A., Kind, C., & Lam, H. (2018). Workforce engagement: What it is, what drives it, and why it matters for organizational performance. Journal of Organizational Behavior, 39(4), 462–480.
Soboleva, E. V., & Karavaev, N. L. (2020). Characteristics of the project-based teamwork in the case of developing a smart application in a digital educational environment. European Journal of Contemporary Education, 9(2), 417–433.
Stocker, D., Jacobshagen, N., Krings, R., Pfister, I. B., & Semmer, N. K. (2014). Appreciative leadership and employee well-being in everyday working life. Zeitschrift Fur Personalforschung, 28(1–2), 73–95.
Stowers, K., Brady, L. L., MacLellan, C., Wohleber, R., & Salas, E. (2021). Improving Teamwork Competencies in Human-Machine Teams: Perspectives From Team Science. Frontiers in Psychology, 12(May), 1–6.
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. CV. Alfabeta.
Suwanto, S., Sunarsi, D., Erlangga, H., Nurjaya, N., & Haryadi, R. N. (2022). Pengaruh Pemberian Reward dan Disiplin Kerja Terhadap Prestasi Kerja yang Berdampak pada Kinerja Karyawan pada PT Surya Pratama Gemilang di Bekasi. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 5(2), 471-484.
Tukunimulongo, J. (2016). Effect of On-The-Job Training on Employee Performance in Kenya: Case of Mumias Sugar Company Limited. International Journal of Recent Research in Commerce Economics and Management (IJRRCEM), 3(1), 7–24.
Wang, Y., & Main, J. B. (2021). Postdoctoral research training and the attainment of faculty careers in social science and STEM fields in the United States. Studies in Graduate and Postdoctoral Education, 12(3), 384–402.
Downloads
Published
Issue
Section
License
Authors who publish in this journal agree to the following terms:
The author owns the copyright of the article and assigns to the journal the right of first publication with the work simultaneously licensed under the terms Atribusi 4.0 Internasional (CC BY 4.0)
which allows others to share the work with acknowledgment of the work's authorship and initial publication in this journal.Authors may enter into separate additional contractual arrangements for the non-exclusive distribution of the published journal version of the work (for example, posting it to an institutional repository or publishing it in a book), with acknowledgment of the work's original publication in this journal.
Authors are permitted and encouraged to post their work online (for example, in institutional repositories or on their websites) before and during the submission process, as this can lead to productive exchanges, as well as earlier and larger citations of published work (See The Effect of Open Access).
.png)
