Analysis of The Effect of Competence and Work Placement on Public Service Performance Through “Satriya†Work Culture in Samsat Bantul
DOI:
https://doi.org/10.32493/JJSDM.v6i1.20402Keywords:
Competence, Work Placement, Work Culture, PerformanceAbstract
Employee performance is important in an organization. Public services are also the main target of implementing activities at the Bantul Samsat. As for the competence and staffing conditions of employees, they are the most important part of the service. The main objective of this study is to determine whether competence and work placement have a significant effect on the performance of public services through the work culture of SATRIYA in Samsat Bantul. This research uses descriptive analysis method and inference. Meanwhile, the data collection method used a saturated sample or non-probability sampling by distributing questionnaires to all 50 employees in Samat Bantul. The results showed that competence and work placement had a positive and significant impact on the performance of public services through the work culture of SATRIYA in Samsat Bantul.References
Abbas, B., Tambunan, R., & Rahmatia. (2020). PENGARUH KEPEMIMPINAN SITUASIONAL DAN KOMPETENSI TERHADAP KINERJA KARYAWAN DENGAN BUDAYA ORGANISASI SEBAGAI VARIABEL INTERVENING PADA PD. BPR BAHTERAMAS DI SULAWESI TENGGARA. Journal of Management & Business, 3(Desember), 295–313. journal.stieamkop.ac.id/seiko
Anggraeni, M. H., & Muhsin. (2020). Pengaruh Budaya Organisasi, Motivasi Kerja, Lingkungan Kerja, dan Kompetensi Terhadap Kualitas Pelayanan KTP-el. Economic Education Analysis Journal, 9(2), 634–649. https://doi.org/10.15294/eeaj.v9i2.39478
Bernard, R. (2017). PENGARUH PENEMPATAN DAN PENGEMBANGAN PEGAWAI TERHADAP KINERJA DIREKTORAT JENDERAL OTONOMI DAERAH. Jurnal Renaisance, 2(Agustus), 99. http://www.ejournal-academia.org/index.php/renaissance%0APENGARUH
de Boer, H., Fahrenwald, C., & Spies, A. (2018). Professionalization in Teacher Education As an Interorganizational Learning Challenge. Frontiers in Education, 3(January), 1–8. https://doi.org/10.3389/feduc.2018.00004
Fachriyah, A., & Wijayanti, Y. K. (2021). The Effect of Competency , Compensation and Work Discipline on Employee Performance in Service Division PT . United Motors Center Suzuki Surabaya. Journal of Applied Management and Business, 2(1), 31–40.
Hanheide, M., Gyebi, E. B. ., & Kuzntsov, V. (2021). The influence of employee competencies and work environment on employee performance mediated by organizational culture. Journal of Worker Competency and Performance, 1(2)(March), 35–42. https://doi.org/10.33062/mjb.v6i2.464
Hardono, I., Nasrul, H. W., & Hartati, Y. (2019). Pengaruh Penempatan Dan Beban Kerja Terhadap Motivasi Kerja Dan Dampaknya Pada Prestasi Kerja Pegawai. Jurnal Dimensi, 8(1), 28–43. https://doi.org/10.33373/dms.v8i1.1846
Hartati, T. (2020). Analysis of Influence of Motivation, Competence, Compensation toward Performance of Employee. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 1031–1038. https://doi.org/10.33258/birci.v3i2.933
Haryanto, A. (2021). 6 Kompetensi yang bida kembangkan diri kamu. https://www.jojonomic.com/blog/kompetensi/
Hidayat, T., Tanjung, H., & Juliandi, A. (2020). Motivasi Kerja, Budaya Organisasi dan Kompetensi terhadap Kinerja Guru Pada SMK Muhammadiyah 3 Aek Kanopan. Jurnal Manajemen Bisnis, 17(2), 189. https://doi.org/10.38043/jmb.v17i2.2363
Idayanti, E., Ayu, D., & Piartrini, P. . (2020). The Effects Of Communication, Competency, and Workload On Employee Performance in Hotel Puri Saron, Seminyak, Kuta,Bali. American Journal of Humanities and Social Sciences Research, 4(6), 29–37.
Permenpan RB RI nomor 17 Tahun 2017, Pub. L. No. 17, 1 (2017). https://jdih.menpan.go.id/data_puu/final 17.pdf
Nirmah, F. W., & Muslichah, M. (2021). Pengaruh kompetensi terhadap kinerja pegawai dengan budaya organisasi sebagai variabel mediasi. Inovasi, 17(1), 127–135. http://journal.feb.unmul.ac.id/index.php/INOVASI/article/view/8093
Potalangi, V. V., Alexander, S. W., & Rondonuwu, S. (2017). Analisis Pengaruh Kompetensi Pegawai Pajak, Kinerja Pegawai Pajak, Dan Kualitas Layanan Pembayaran Pajak Kendaraan Bermotor Terhadap Kepuasan Wajib Pajak Di Kantor Samsat Kabupaten Minahasa Tenggara. Going Concern : Jurnal Riset Akuntansi, 12(2), 801–817. https://doi.org/10.32400/gc.12.2.18175.2017
Purwono. (2020). PENGARUH DISIPLIN KERJA DAN PENEMPATAN PEGAWAI TERHADAP KINERJA PEGAWAI PADA KANTOR PELAYANAN PAJAK PRATAMAN SOREANG.
Putranti, H. R. D., Megawati, M., & Setyobudi, S. (2018). Pengaruh Budaya Kerja Dan Komitmen Organisasi Terhadap Kinerja Melalui Motode TULTA Sebagai Variabel Kontrol. Jurnal Inspirasi Bisnis Dan Manajemen, 2(2), 191. https://doi.org/10.33603/jibm.v2i2.1556
Downloads
Published
Issue
Section
License
Authors who publish in this journal agree to the following terms:
The author owns the copyright of the article and assigns to the journal the right of first publication with the work simultaneously licensed under the terms Atribusi 4.0 Internasional (CC BY 4.0)
which allows others to share the work with acknowledgment of the work's authorship and initial publication in this journal.Authors may enter into separate additional contractual arrangements for the non-exclusive distribution of the published journal version of the work (for example, posting it to an institutional repository or publishing it in a book), with acknowledgment of the work's original publication in this journal.
Authors are permitted and encouraged to post their work online (for example, in institutional repositories or on their websites) before and during the submission process, as this can lead to productive exchanges, as well as earlier and larger citations of published work (See The Effect of Open Access).
.png)
