The Influence of Job Satisfaction on Employee Engagement with Trust as a Moderation Variable in Employees in Private Education X Surabaya

Authors

  • Annisa Mustika Rachmawati Pengembangan Sumber Daya Manusia, Sekolah Pascasarjana, Universitas Airlangga, Indonesia
  • Pinky Saptandari Pengembangan Sumber Daya Manusia, Sekolah Pascasarjana, Universitas Airlangga, Indonesia
  • Erna Setijaningrum Pengembangan Sumber Daya Manusia, Sekolah Pascasarjana, Universitas Airlangga, Indonesia

DOI:

https://doi.org/10.32493/JJSDM.v6i3.29911

Keywords:

Employee Engagement, Job Satisfaction, Trust

Abstract

Human Resources is one of the important keys for the organization to be able to achieve goals and develop. For this reason, it requires effective management of human resources to improve the competence and performance of these human resources by making sure that these human resources can feel engaged and have trust in their organization. This study aims to examine and analyze the effect of job satisfaction on employee engagement in non-lecturer employees of Private Higher Education Surabaya with trust as the moderator variable. This study used a quantitative approach with the dependent variable is employee engagement, independent variable is job satisfaction and the moderating variable is trust. Primary data were obtained from initial interviews and filing out closed questionnaires using a purposive sampling technique involving 156 respondents in non-faculty Administration work units/directorates. Data analysis technique are multiple linear analysis. The results of this study show that job satisfaction has a positive an significant impact on employee engagement, and there is an influence between job satisfaction on employee engagement administration employees at Private Higher Education X Surabaya with trust as a moderator variable.

 

References

Algifari. (2015). “Analisis Regresi untuk Bisnis dan Ekonomiâ€. Yogyakarta: BPFE.

Ali, S., & Farooqi, Y. A. (2014). Effect of Work Overload on Job Satisfaction, Effect of Job Satisfaction on Employee Performance and Employee Engagement (A Case of Public Sector University of Gujranwala Division). International Journal of Multidisciplinary Sciences and Engineering, 5(8), 23-30.

Arikunto, Suharsimi (2014). “Prosedur Penelitian Suatu Pendekatan Praktekâ€. Bekasi: Rineka Cipta.

Blöbaum, B. (2016). Trust and communication in a digitized world. Models and Concepts of Trust Research. Heidelberg et al.: Springer.

Dietz, G., & Den Hartog, D. N. (2006). Measuring trust inside organisations. Personnel review.

Demerouti, E., & Cropanzano, R. 2010. From Thought To Action: Employee Work Engagement And Job Performance. Work Engagement: A Handbook Of Essential Theory And Research, 147-163.

Dеsslеr, G. (2015). Manajеmеn Sumbеr Daya Manusia. Jakarta: Salеmba Еmpat.

Fleig-Palmer, M.M., Rathert, C. and Porter, T.H. (2018), “ Building trust: the influence of mentoring behaviors on perceptions of health care managers trustworthinessâ€, Health Care Management Review, Vol. 43 No. 1, pp. 69-78, doi: 10.1016/j.childyouth.2018.11.056.

Imam Ghozali (2017). “Aplikasi Analisis Multivariate Dengan Program SPSSâ€. Edisi Kelima. Semarang: Badan Penerbit Undip.

Gaji, M.B., Kassim, R.N.M. and Raju, V., 2017. Integrity, Trust, and Nigerian Banks’ Employee Engagement. International Journal of Business Management and Economic Research, 8(4), pp.982-986

Gallup, Inc. (2013). State of the American Workplace: Employee Engagement Insights for U.S. Business Leaders (Report).

Haryadi, R. N., Sunarsi, D., Erlangga, H., Nurjaya, N., & Hamsinah, H. (2022). Pengaruh Komunikasi dan Motivasi Terhadap Kepuasan Kerja Karyawan PT Timur Jaya Prestasi Cileungsi. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 5(3), 702-709.

Kahn, A. W. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4).

Locke, E.A. 1976. The Nature And Causes of Job Satisfaction. In M.D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology. Chicago, IL: Rand-McNally)

Luthans, F. (1998). Organisational Behaviour. 8th ed. Boston: Irwin McGraw-Hill.

Luthans, Fred. 2006. Perilaku Organisasi. Edisi Sepuluh. Yogyakarta: Penerbit Andi.

Phillips, D.R. and K.O. Roper, 2009. A framework for talent management in real estate. Journal of Corporate Real Estate, 11(1): 7-16.

Priyono. (2016). Metode Penelitian Kuantitatif, Sidoarjo: Zifatama Publishing.

Robbins, Stephen P., dan Judge, Timothy A. 2007. Organizational Behaviour. New Jersey: Pearson Education, Inc., Upper River.

Robinson, J. (2009, February 19). Building engagement in this economic crisis. Gallup Business Journal. Retrieved from https://news.gallup.com/ businessjournal/115213/building-engagement-economic-crisis.aspx.

Schaufeli, Salanova, Roma, V. G., & Bakker, A. (2002). The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71-92. doi:https://doi.org/10.1023/A:1015630930326

Shaw, R. B. (1997). Trust in the balance: Building successful organizations on results, integrity and concern. San Francisco: Jossey-Bass

Sugiyono (2018), “Metode Penelitian Administrasi: dilengkapi dengan Metode R & Dâ€. Bandung: Alfabeta.

Vance, R. J. (2006). Employee engagement and commitment (pp. 1–53).Alexandria, Virginia: SHRM Foundation Retrieved from https://www. shrm.org/foundation/ourwork/initiatives/resources-from pastinitiatives/Documents/Employee%20Engagement%20and%20Commitment.pdf

Downloads

Published

2023-08-02

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.