This is Interesting! High-Performance Work Systems, Empowering Leadership and Burnout for Employee Job Satisfaction
DOI:
https://doi.org/10.32493/JJSDM.v7i2.37691Keywords:
High Perfomance Work System, Burnout, Empowering Leadership, Job SatisfactionAbstract
Currently, industrial competition has found many problems that cause business failure. This business failure can be overcome by preparing superior and good employees or human resources. Lack of job satisfaction certainly has a big impact on the development of the company. This study examines the influence of HPWS, Burnout and Empowering Leadership on Job satisfaction in automotive companies in Indonesia. This research is quantitative research. Data collection was conducted online starting in 2023, using google form which resulted in 295 selected respondents. The survey data were then analysed using the Partial Least Square - Structural Equation Model (PLS-SEM) method. The findings of this study indicate that, HPWS has a positive effect on Burnout, HPWS has a positive effect on Job satisfaction, Empowering leadership has no significant effect on Burnout, Empowering leadership has a positive effect on Job satisfaction, Burnout has no significant effect on Job satisfaction and Burnout does not significantly moderate the relationship of HPWS on Job satisfaction. This study provides managerial implications for moving companies, to be able to increase motivation and direction so that employees feel they belong to the company and generate personal commitment to achieving goals with management. A comfortable work environment will also make employees feel comfortable at work and can continue to improve employee performance in the company.
References
Adiguzel, Z., Ozcinar, M. F., & Karadal, H. (2020). Does servant leadership moderate the link between strategic human resource management on rule breaking and job satisfaction? European Research on Management and Business Economics, 26(2), 103–110. https://doi.org/10.1016/j.iedeen.2020.04.002
Alafeshat, R., & Tanova, C. (2019). Servant leadership style and high-performance work system practices: Pathway to a sustainable jordanian airline industry. Sustainability (Switzerland), 11(22). https://doi.org/10.3390/su11226191
Alam, R. (2017). Pengaruh Pemberdayaan Terhadap Kelelahan Kerja Dan Kecerdasan Emosional Perawat Dan Bidan Pada Rumah Sakit Rujukan Di Sulawesi Selatan. EKUITAS (Jurnal Ekonomi Dan Keuangan), 14(2), 187. https://doi.org/10.24034/j25485024.y2010.v14.i2.2134
Amundsen, S., & Martinsen, Ø. L. (2014). Empowering leadership: Construct clarification, conceptualization, and validation of a new scale. Leadership Quarterly, 25(3), 487–511. https://doi.org/10.1016/j.leaqua.2013.11.009
Baeza, M. A., Gonzalez, J. A., & Wang, Y. (2018). Job flexibility and job satisfaction among Mexican professionals: a socio-cultural explanation. Employee Relations, 40(5), 921–942. https://doi.org/10.1108/ER-12-2016-0236
Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056
Bieńkowska, A., Koszela, A., Sałamacha, A., & Tworek, K. (2022). COVID-19 oriented HRM strategies influence on job and organizational performance through job-related attitudes. PLoS ONE, 17(4 April), 1–29. https://doi.org/10.1371/journal.pone.0266364
Chen, T., Lin, C., & Wu, C. (2016). High Performance Work System , Psychological Efficacy , Job Satisfaction and Task Performancein the Hotel Workplace. July, 76–81.
Cheng, J. C., & O-Yang, Y. (2018). Hotel employee job crafting, burnout, and satisfaction: The moderating role of perceived organizational support. International Journal of Hospitality Management, 72(November 2017), 78–85. https://doi.org/10.1016/j.ijhm.2018.01.005
Dewi, S. P., Susanti, M., Sufiyati, & Cokki. (2021). Effect of Work Overload on Job Satisfaction Through Burnout. Jurnal Manajemen, 25(1), 56. https://doi.org/10.24912/jm.v25i1.703
Dorta-afonso, D., Gonz, M., Garc, F. J., & Romero-dom, L. (2021). Effects of High-Performance Work Systems ( HPWS ) on Hospitality Employees ’ Outcomes through Their Organizational Commitment , Motivation , and Job Satisfaction. Sustainability, 1–18.
Dorta-Afonso, D., Romero-DomÃnguez, L., & BenÃtez-Núñez, C. (2023). It’s worth it! High performance work systems for employee job satisfaction: The mediational role of burnout. International Journal of Hospitality Management, 108(September 2022). https://doi.org/10.1016/j.ijhm.2022.103364
GarcÃa-Chas, R., Neira-Fontela, E., & Varela-Neira, C. (2016). High-performance work systems and job satisfaction: a multilevel model. Journal of Managerial Psychology, 31(2), 451–466. https://doi.org/10.1108/JMP-04-2013-0127
Gazi, M. A. I., Islam, M. A., Sobhani, F. A., & Dhar, B. K. (2022). Does Job Satisfaction Differ at Different Levels of Employees? Measurement of Job Satisfaction among the Levels of Sugar Industrial Employees. Sustainability (Switzerland), 14(6). https://doi.org/10.3390/su14063564
Guest, D. E. (1999). Human Resource Management - the workers verdict. Human Resource Management, 9(3), 5–25.
Haider, S. A., Akbar, A., Tehseen, S., Poulova, P., & Jaleel, F. (2022). The impact of responsible leadership on knowledge sharing behavior through the mediating role of person–organization fit and moderating role of higher educational institute culture. Journal of Innovation and Knowledge, 7(4), 100265. https://doi.org/10.1016/j.jik.2022.100265
Haider, S., De-Pablos-Heredero, C., & De-Pablos-Heredero, M. (2020). A Three-Wave Longitudinal Study of Moderated Mediation Between High-Performance Work Systems and Employee Job Satisfaction: The Role of Relational Coordination and Peer Justice Climate. Frontiers in Psychology, 11(May), 1–15. https://doi.org/10.3389/fpsyg.2020.00792
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (2018). Multivariate Data Analysis, Multivariate Data Analysis. In Book (Vol. 87, Issue 4).
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). Article information : When to use and how to report the results of PLS-SEM Abstract. European Business Review, 3(1), 3–24.
Helland, E., Christensen, M., & Innstrand, S. T. (2020). The relationship between empowering leadership, work characteristics, and work engagement among academics: A sem mediation analysis. Scandinavian Journal of Work and Organizational Psychology, 5(1), 1–13. https://doi.org/10.16993/SJWOP.84
Herzberg, F. (1964). The motivation-hygiene concept and problems of manpower. Personnel Administration, 27, 3–7.
Huang, Y. H., Lee, J., McFadden, A. C., Murphy, L. A., Robertson, M. M., Cheung, J. H., & Zohar, D. (2016). Beyond safety outcomes: An investigation of the impact of safety climate on job satisfaction, employee engagement and turnover using social exchange theory as the theoretical framework. Applied Ergonomics, 55, 248–257. https://doi.org/10.1016/j.apergo.2015.10.007
Hussien, F. M., Ibrahim, Y., & Naser, H. A. (2021). The impact of human resource management practices on job satisfaction and affective commitment in Hurghada resort hotels. Journal of Hospitality and Tourism Insights, 5(5), 905–926. https://doi.org/10.1108/JHTI-02-2021-0045
Jia, M., Cheng, J., & Hale, C. L. (2017). Workplace Emotion and Communication: Supervisor Nonverbal Immediacy, Employees’ Emotion Experience, and Their Communication Motives. Management Communication Quarterly, 31(1), 69–87. https://doi.org/10.1177/0893318916650519
Jongo, J. S., Tesha, D. N. G. A. ., Kasonga, R., Luvara, V. G. ., & Mwanganda, R. J. (2019). Job Satisfactions of Quantity Surveyors in Building Construction Firms in. International Journal of Engineering and Management Research, 3(June), 176–196.
Jyoti, J., & Rani, A. (2019). Role of burnout and mentoring between high performance work system and intention to leave: Moderated mediation model. Journal of Business Research, 98(December 2018), 166–176. https://doi.org/10.1016/j.jbusres.2018.12.068
Jyoti, J., Rani, R., & Gandotra, R. (2015). The impact of bundled high performance human resource practices on intention to leave: Mediating role of emotional exhaustion. In The Eletronic Library (Vol. 29, Issue 4).
Khawand, S., & Zargar, P. (2022). Job autonomy and work-life conflict: A conceptual analysis of teachers’ wellbeing during COVID-19 pandemic. Frontiers in Psychology, 13(July), 1–11. https://doi.org/10.3389/fpsyg.2022.882848
Kilroy, S., Flood, P. C., Bosak, J., & Chênevert, D. (2016). Perceptions of high-involvement work practices and burnout: the mediating role of job demands. Human Resource Management Journal, 26(4), 408–424. https://doi.org/10.1111/1748-8583.12112
Kim, W. H., Ra, Y. A., Park, J. G., & Kwon, B. (2017). Role of burnout on job level, job satisfaction, and task performance. Leadership and Organization Development Journal, 38(5), 630–645. https://doi.org/10.1108/LODJ-11-2015-0249
Kloutsiniotis, P. V., & Mihail, D. M. (2020). Is it worth it? Linking perceived high-performance work systems and emotional exhaustion: The mediating role of job demands and job resources. European Management Journal, 38(4), 565–579. https://doi.org/10.1016/j.emj.2019.12.012
Kloutsiniotis, P. V, Katou, A. A., & Mihail, D. M. (2021). Examining the “dark-side†of high performance work systems in the Greek manufacturing sector. Employee Relations: The International Journal, 43(5), 1104–1129. https://doi.org/10.1108/ER-04-2020-0170
Knezovic, E., & Musrati, M. A. (2018). Empowering leadership, psychological empowerment and employees’ creativity: A gender perspective. International Journal of Innovation, Creativity and Change, 4(2), 51–72.
Kong, H., Jiang, X., Chan, W., & Zhou, X. (2018). Job satisfaction research in the field of hospitality and tourism. International Journal of Contemporary Hospitality Management, 30(5), 2178–2194. https://doi.org/10.1108/IJCHM-09-2016-0525
Lange, T. (2021). Job satisfaction and implications for organizational sustainability: A resource efficiency perspective. Sustainability (Switzerland), 13(7). https://doi.org/10.3390/su13073794
Lepak, D. P., Liao, H., Chung, Y., & Harden, E. E. (2006). A Conceptual Review of Human Resource Management Systems in Strategic Human Resource Management Research. Research in Personnel and Human Resources Management, 25(06), 217–271. https://doi.org/10.1016/S0742-7301(06)25006-0
Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: Recent research and its implications for psychiatry. World Psychiatry, 15(2), 103–111. https://doi.org/10.1002/wps.20311
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job Brunout. Annual Review of Psychology, 397–422.
Molero Jurado, M. D. M., Pérez-Fuentes, M. D. C., Gázquez Linares, J. J. G., Simón Márquez, M. D. M., & Martos MartÃnez, Ã. (2018). Burnout Risk and Protection Factors in Certified Nursing Aides. International Journal of Environmental Research and Public Health, 15(6). https://doi.org/10.3390/ijerph15061116
Ogbonnaya, C., & Messersmith, J. (2019). Employee performance, well-being, and differential effects of human resource management subdimensions: Mutual gains or conflicting outcomes? Human Resource Management Journal, 29(3), 509–526. https://doi.org/10.1111/1748-8583.12203
Qi, W., Enhua, H., Jiandong, S., & Hongmei, S. (2021). Double-Edged Sword Effect of High-Performance Work System on Employee Well-Being—Moderating Effect of Union Practice. Frontiers in Psychology, 12(August), 1–11. https://doi.org/10.3389/fpsyg.2021.619345
Rehman, K., Poulová, P., Yasmin, F., & Arslan Haider, S. (2021). Empirical Investigation of The Impacts of Knowledge Management on Organizational Learning-A Case Study of Higher Education Institutions Process simulator of the hotel simulating the key processes of the hotel View project Smart Parking and Charging View p. Article in Academy of Strategic Management Journal, July. https://www.researchgate.net/publication/353247258
Telyani, A. El, Farmanesh, P., & Zargar, P. (2021). The Impact of COVID-19 Instigated Changes on Loneliness of Teachers and Motivation–Engagement of Students: A Psychological Analysis of Education Sector. Frontiers in Psychology, 12, 1–17. https://doi.org/10.3389/fpsyg.2021.765180
Teoh, K. R.-H., Coyne, L., Devonish, D., Leather, P., & Zalora, A. (2016). The interaction between supportive and unsupportive manager behaviors on employee work attitudes. Personnel Review, 46(6), 1386–1402.
Wang, C. J., & Yang, I. H. (2021). Why and how does empowering leadership promote proactive work behavior? An examination with a serial mediation model among hotel employees. International Journal of Environmental Research and Public Health, 18(5), 1–18. https://doi.org/10.3390/ijerph18052386
Yang, J., Pu, B., & Guan, Z. (2019). Entrepreneurial leadership and turnover intention in startups: Mediating roles of employees’ job embeddedness, job satisfaction and affective commitment. Sustainability (Switzerland), 11(4). https://doi.org/10.3390/su11041101
Yasmin, F., Li, S., Zhang, Y., Poulova, P., & Akbar, A. (2021). Unveiling the international students’ perspective of service quality in Chinese higher education institutions. Sustainability (Switzerland), 13(11). https://doi.org/10.3390/su13116008
Downloads
Published
Issue
Section
License
Authors who publish in this journal agree to the following terms:
The author owns the copyright of the article and assigns to the journal the right of first publication with the work simultaneously licensed under the terms Atribusi 4.0 Internasional (CC BY 4.0)
which allows others to share the work with acknowledgment of the work's authorship and initial publication in this journal.
Authors may enter into separate additional contractual arrangements for the non-exclusive distribution of the published journal version of the work (for example, posting it to an institutional repository or publishing it in a book), with acknowledgment of the work's original publication in this journal.
Authors are permitted and encouraged to post their work online (for example, in institutional repositories or on their websites) before and during the submission process, as this can lead to productive exchanges, as well as earlier and larger citations of published work (See The Effect of Open Access).