Pengaruh Career development, Salary and benefit dan Psychological contract terhadap Job hopping Generasi Z pada Sektor F&B di Jakarta

Authors

  • Adika Nurul Aulia Mulvi Fakultas Ekonomi dan Bisnis, Universitas Trisakti, Jakarta, Indonesia.
  • Wiwik Robiatul Adawiyah Fakultas Ekonomi dan Bisnis, Universitas Trisakti, Jakarta, Indonesia.
  • Beta Oki Baliartati Fakultas Ekonomi dan Bisnis, Universitas Trisakti, Jakarta, Indonesia.

Keywords:

career development, salary and benefit, psychological contract, job hopping

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Career development, Salary and benefit dan Psychological contract  terhadap Job hopping pada pekerja Generasi Z di perusahaan F&B wilayah Muara Karang Raya. Sektor F&B merupakan salah satu sektor yang banyak menyerap tenaga kerja Generasi Z melalui posisi entry-level, tapi juga dikenal memiliki tingkat turnover yang tinggi sehingga meningkatkan kecenderungan terjadinya Job hopping. Generasi Z cenderung mengaharapkan peluang Career development yang jelas, Salary and benefit yang tinggi dan juga Psychological contract yang memenuhi ekspektasi pekerja. Data dikumpulkan melalui  survei kuesioner yang didstribusikan kepada 161 responden. Pengambilan sampel dalam penelitian ini menggunakan metode non-probability sampling dengan  pendekatan  purposive sampling. Rancangan penilitian bersifat kuantitatif dengan melakukan pengujian hipotesis, sedangkan metode analisis yang digunakan dalam penelitian ini adalah dengan  Multiple Regression dengan bantuan IBM SPSS 23 untuk menguji hubungan antara variabel.  Hasil penelitian menunjukkan bahwa hanya Salary and benefit yang berpengaruh negatif terhadap Job hopping, sedangkan Career development dan Psychological contract tidak menunjukkan pengaruh yang signifikan.

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Published

2026-09-20

How to Cite

Mulvi, A. N. A., Adawiyah, W. R., & Baliartati, B. O. (2026). Pengaruh Career development, Salary and benefit dan Psychological contract terhadap Job hopping Generasi Z pada Sektor F&B di Jakarta. Jurnal Ekonomi Efektif, 8(4), 799–809. Retrieved from https://openjournal.unpam.ac.id/index.php/JEE/article/view/63148

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