The Factors Influencing Sustainable Performance Among Generation Z Employees at Four-Star Hotels in Cibubur.

Authors

  • Puspita Anjarwani Faculty of Economics & Business, Universitas Trisakti
  • Netania Emilisa Faculty of Economics & Business, Universitas Trisakti
  • Nabeel Ariq Pasha International Management Institute Switzerland
  • Ikhwanul Walya Yuwono Psychology, Universitas Indonesia
  • Ariq Dwi Febrianto Psychology, Universitas Indonesia

DOI:

https://doi.org/10.32493/JJSDM.v9i1.54873

Keywords:

Green Human Resource Management; Creativity; Exploratory Green Innovation; Sustainable Performance

Abstract

The growth of the hospitality industry in the Cibubur area demands improved human resource quality, particularly among Generation Z employees who now form an important segment of the workforce. This study aims to analyze the effect of green human resource management on sustainable performance, with creativity and exploratory green innovation as mediating variables. A quantitative method was employed using an explanatory research design involving 130 Generation Z employees from four-star hotels in Cibubur. Data were collected through a Likert-scale questionnaire (1–5) and analyzed using Structural Equation Modeling. The results show that green human resource management positively influences creativity and exploratory green innovation, and directly enhances sustainable performance. Additionally, creativity and exploratory green innovation partially mediate the relationship between green human resource management and sustainable performance. These findings emphasize that green human resource practices can optimize sustainable performance when accompanied by strengthened creativity and exploratory green innovation in line with the needs of the modern hospitality industry. Thus, implementing green human resource management not only supports operational efficiency but also reinforces creative, innovative, and environmentally oriented behavior, thereby increasing hotels’ sustainable competitiveness. This practice also fosters a more adaptive, collaborative, and responsive work culture in addressing the evolving sustainability demands within today’s hospitality sector.

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Published

2025-12-06

How to Cite

Anjarwani, P., Emilisa, N., Pasha, N. A., Yuwono, I. W., & Febrianto, A. D. (2025). The Factors Influencing Sustainable Performance Among Generation Z Employees at Four-Star Hotels in Cibubur. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 9(1), 105–115. https://doi.org/10.32493/JJSDM.v9i1.54873

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Vol. 9 No. 1 (2025): JENIUS (Jurnal Ilmiah Sumber Daya Manusia)

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Copyright (c) 2025 Puspita Anjarwani, Netania Emilisa, Nabeel Ariq Pasha, Ikhwanul Walya Yuwono, Ariq Dwi Febrianto

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