The Effects of Work-Life Balance, Workload, Motivation, and Leadership Style on Driver Performance
DOI:
https://doi.org/10.32493/JJSDM.v9i2.56955Keywords:
Work-Life Balance; Workload; Motivation; Leadership Style; Driver PerformanceAbstract
This study aims to analyze the effect of work-life balance, workload, work motivation, and leadership style on the performance of drivers at PT Berkah Bersama OJESA from the perspective of Islamic human resource management (IHRM). This research is motivated by the importance of human resource management that is not only oriented toward performance achievement but also emphasizes employee well-being and Islamic values in a sharia-based transportation service company serving female customers. The study adopts a quantitative approach using a survey method through the distribution of questionnaires to 34 active drivers of PT Berkah Bersama OJESA. The data were analyzed using the Structural Equation Modeling Partial Least Squares (SEM-PLS) method with the assistance of SmartPLS 4 software. The results indicate that work–life balance, work motivation, and leadership style have a positive and significant effect on driver performance. These findings suggest that drivers who are able to manage a balance between work and personal life, possess strong work motivation, and operate under effective leadership tend to demonstrate more optimal performance. Meanwhile, workload does not have a significant effect on driver performance, indicating that the level of workload experienced by the drivers remains within manageable limits. This study contributes theoretically to the development of Islamic human resource management literature, particularly in the context of organizations based on Islamic values, and provides practical implications for company management in formulating human resource policies to enhance driver performance and service quality.
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Copyright (c) 2026 Ana Chosiatul Azizah, Erike Anggraeni, Siska Yuli Anita
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