The Effects of Work-Life Balance, Workload, Motivation, and Leadership Style on Driver Performance
DOI:
https://doi.org/10.32493/JJSDM.v9i2.56955Keywords:
Work-Life Balance; Workload; Motivation; Leadership Style; Driver PerformanceAbstract
This study aims to analyze the influence of work-life balance, workload, work motivation, and leadership style on the performance of PT Berkah Bersama OJESA drivers from a Human Resource Management (HRMS) perspective. The background of this study stems from the need for sharia transportation companies to manage human resources effectively while still paying attention to work welfare and Islamic values in special services for women. This study employed a quantitative approach with a survey method, distributing questionnaires to 34 active drivers at PT Berkah Bersama OJESA. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the aid of SmartPLS 4 software. The results showed that workload significantly impacted driver performance. This finding indicates that the workload assigned to drivers is at a level that encourages productivity and focus, resulting in optimal performance. Meanwhile, work-life balance, work motivation, and leadership style did not significantly influence driver performance. This indicates that these variables are not yet the dominant factors influencing driver performance at PT Berkah Bersama OJESA, both due to relatively homogeneous driver perceptions and job characteristics that are more influenced by operational factors than psychological and leadership factors. This research provides theoretical contributions to the study of MSDI, particularly in organizations based on Islamic values, and provides practical implications for the management of PT Berkah Bersama OJESA in formulating more effective human resource management strategies to improve driver performance.
References
1. Dessler, G. (2020). Human resource management (16th ed.). Pearson Education.
2. Greenhaus, J. H., & Allen, T. D. (2011). Work–family balance: A review and extension of the literature. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational health psychology (2nd ed., pp. 165–183). American Psychological Association.
3. Haar, J. M., Russo, M., Suñe, A., & Ollier-Malaterre, A. (2014). Outcomes of work–life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures. Journal of Vocational Behavior, 85(3), 361–373. https://doi.org/10.1016/j.jvb.2014.08.010
4. Latifah, N. (2018). Transportasi syariah sebagai alternatif mobilitas perempuan muslimah. Jurnal Sosioteknologi, 17(3), 336–346.
5. Lestari, Y., & Aldino, M. (2022). Persepsi keamanan perempuan terhadap layanan transportasi online di perkotaan. Jurnal Transportasi, 22(1), 45–56.
6. Locke, E. A., & Latham, G. P. (2004). What should we do about motivation theory? Six recommendations for the twenty-first century. Academy of Management Review, 29(3), 388–403. https://doi.org/10.5465/amr.2004.13670974
7. Mangkunegara, A. P. (2017). Manajemen sumber daya manusia perusahaan. PT Remaja Rosdakarya.
8. Mathis, R. L., & Jackson, J. H. (2018). Human resource management (15th ed.). Cengage Learning.
9. Northouse, P. G. (2018). Leadership: Theory and practice (8th ed.). SAGE Publications.
10. Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Pearson Education.
11. Rivai, V., & Arifin, A. (2009). Islamic human capital: Cara mengelola SDM secara Islami. PT RajaGrafindo Persada.
12. Sutanto, E. M., & Patty, A. N. (2014). Pengaruh beban kerja terhadap kinerja karyawan pada perusahaan jasa. Jurnal Manajemen dan Kewirausahaan, 16(2), 100–110.
13. Yukl, G. (2013). Leadership in organizations (8th ed.). Pearson Education.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Ana Chosiatul Azizah, Erike Anggraeni, Siska Yuli Anita
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish in this journal agree to the following terms:
The author owns the copyright of the article and assigns to the journal the right of first publication with the work simultaneously licensed under the terms Atribusi 4.0 Internasional (CC BY 4.0)
which allows others to share the work with acknowledgment of the work's authorship and initial publication in this journal.Authors may enter into separate additional contractual arrangements for the non-exclusive distribution of the published journal version of the work (for example, posting it to an institutional repository or publishing it in a book), with acknowledgment of the work's original publication in this journal.
Authors are permitted and encouraged to post their work online (for example, in institutional repositories or on their websites) before and during the submission process, as this can lead to productive exchanges, as well as earlier and larger citations of published work (See The Effect of Open Access).
.png)
